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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,307 Reviews

2,307 Reviews of Autohaus on Edens - Service Center

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November 09, 2018

Eddie Garcia is tops Eddie knows us and has our best interest in mind. He thinks ahead and ensures our car is operating at it's best. He is proactive which we appreciate. More

by THEBTS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Autohaus on Edens responded

Hello! We appreciate your 5-star review! We agree with you that Eddie is a pleasure to work with. Thank you for your business and we hope to see you soon!

November 09, 2018

Excellent Eddie Garcia is a great, knowledgeable and courteous service advisor. He kept me adised of the work to be done and it was done to my satisfaction More

by PJM4840
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Autohaus on Edens responded

Thank you very much for the great review. We are glad to see that Ed takes great care of you. We appreciate your business and hope to see you again soon.

November 09, 2018

Tom L is always responsive! Excellent and friendly service. Tim and team helped me understand the issues I was experiencing and offered solutions. Appreciate them taking th More

by GAYLE.BRANKIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Autohaus on Edens responded

Hi Gayle, Thank you very much for taking the time to review our dealer! We are happy to hear that Tom is providing the experience that you deserve. Thank you for your business!

November 09, 2018

Great service It is always easy to have my car serviced at Autohaus. It doesn’t matter if it’s a simple nail in my tire or a regular service, everyone is friendly a More

by MICGESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Autohaus on Edens responded

Hello, We are glad to see that Tom is friendly and helpful. We thank you for your patronage and look forward to serving you in the future!

November 07, 2018

Kudos to Service Rep Tom Lood gets high marks for his professionalism, knowledge,warmth, and friendliness. I can always depend on Tom to steer me in the right direction More

by DRPAULK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Autohaus on Edens responded

Thank you very much for the review! We are very happy to see that Tom is delivering top-notch service! Thank you for your business.

November 07, 2018

Service Been coming to this location for my entire life. Tom Lood was excellent to work with. Great communication and service. Excellent experience, highly re More

by FIELDS.LESLIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Autohaus on Edens responded

Thank you for your life-long loyalty. We genuinely appreciate it! Tom is a great advisor and we are glad that you think so too! Thanks again for your patronage and we hope to see you soon.

November 07, 2018

Missing strip by sunroof Tom Lood did an excellent job as he always does. My car was returned clean and Tom went the extra mile as always to address some minor concerns I had More

by DDUCCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Maniatis
Nov 12, 2018 -

Autohaus on Edens responded

Hello - Thank you for sharing your experience. We appreciate your business and hope to see you soon!

November 07, 2018

Excellent job Excellent services and people. The dealer is clean. They are providing a loaner car. Complimentary of beverage and small snack are available. Tom is t More

by KAEWCHICAGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Autohaus on Edens responded

Thank you for the great review. We appreciate your business, we hope to see you soon!

November 07, 2018

First tune up on new amg e43 Ernie was great. The only problem was there was a mix up on the scheduled appointment and car was not ready when I expedited to be. More

by BEECHERABELES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Bonilla
Nov 12, 2018 -

Autohaus on Edens responded

Thank you for taking the time to review our dealer. If there is anything we can do to improve your scheduling experience please let us know. We appreciate your business!

November 06, 2018

Excellent I love the attention to detail and information shared with pics.! Great experience! They take the time to go over your needs in detail and are very at More

by JAYALEANOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Bonilla
Nov 07, 2018 -

Autohaus on Edens responded

Jay, Thank you very much for sharing your thoughts and experience! We appreciate your business!

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