2,340 Reviews of Autohaus on Edens - Service Center
Best Service Ever! Thanks to the amazing team at Autohaus on Edens, especially Prem and Cindi - our car runs like new! The team was very professional and patient. Not on Thanks to the amazing team at Autohaus on Edens, especially Prem and Cindi - our car runs like new! The team was very professional and patient. Not only did they inspect the entire vehicle to make sure everything that needed to be addressed was addressed in one visit, they also provided us with a loaner vehicle. The entire service team was all smiles and a pleasure to be around. We will definitely come back to Autohaus on Edens for our future car needs. Thank you! More
Disappointed Unfortunately I am not happy with the service I received during my last appointment. I was treated very badly by the employee, I was lied to, and on t Unfortunately I am not happy with the service I received during my last appointment. I was treated very badly by the employee, I was lied to, and on top of that the problem that was one of the reasons of my appointment, was not corrected and I had to come back second time to have it fix. More
great It was a very good service appointment , very fast and very professional,. He did a great job to make an updates and explanations about the appointme It was a very good service appointment , very fast and very professional,. He did a great job to make an updates and explanations about the appointment More
Very dissapointed I stared I was very dissapointed because the initial service associate basically received me, misinformed me and then left me hanging. I was promised I stared I was very dissapointed because the initial service associate basically received me, misinformed me and then left me hanging. I was promised a final total price for the work to be done and I never heard from again, when I called he was never in or he was off. I called in to make a good faith payment and the person I spoke with was very condescending and after I hung up I felt like I had been spoken to like I had no business coming to that shop like I was less than deserving. I spoke to general manager and was told that my car had been serviced and cleaned and vacuumed byt when I picked it up that had not been done. I really don't think I will ever return to that shop for service or anything else, it's really sad because I had been considering making a purchase there at some point. More
Best Service Center I have been buying my wife’s car from Autohaus for many years now and I do not have any complaints. From the sales department to the service departmen I have been buying my wife’s car from Autohaus for many years now and I do not have any complaints. From the sales department to the service department everyone is very professional and helpful. Our service advisor Tom Lood is the best. Always keeps us informed and advises us on anything we need. More
Great fast very pleased Sent my daughter to the dealership, she was in and out in no time. Cindi was great, I have called to check on my daughter and found out she was all Sent my daughter to the dealership, she was in and out in no time. Cindi was great, I have called to check on my daughter and found out she was all out and done. More
Excellent customer service My service advisor Ernie Bonilla has been excellent. I had a coolant issue on my GLC 300 which was serviced few months back. Ernie was kind enough to My service advisor Ernie Bonilla has been excellent. I had a coolant issue on my GLC 300 which was serviced few months back. Ernie was kind enough to look at my car and get it fixed within few hours. Thank you guys. I truly appreciate it. More
had problem with my car tires Excellent service , friendly and professional staff, we had great experience, Mr Prem parikh was exceptional and very help full , he went extra and Excellent service , friendly and professional staff, we had great experience, Mr Prem parikh was exceptional and very help full , he went extra and beyond to make our experience easy and efficient . More
yearly maintenance great service was told it would take 2 hours and it took exactly 2 hours Car was cleaned inside and out no issues at all great service was told it would take 2 hours and it took exactly 2 hours Car was cleaned inside and out no issues at all More
Prem (srvc advisor) is awesome Sometimes cars have problems that occur sporadically. This is particularly true with electronic parts in modern cars and solving these issues require Sometimes cars have problems that occur sporadically. This is particularly true with electronic parts in modern cars and solving these issues requires patience. Prem helped solve problems that others could not. More