2,364 Reviews of Autohaus on Edens - Service Center
check engine light on Once in the service center experience was easy. Had a problem having my calls returned. Left 3 messages over the weekend and had to call at 9a--no ret Once in the service center experience was easy. Had a problem having my calls returned. Left 3 messages over the weekend and had to call at 9a--no returned calls. More
Consistent This was my first interaction and dealing with Ernie and it went smoothly. I was used to dealing with one person for the first 8 years of owning of m This was my first interaction and dealing with Ernie and it went smoothly. I was used to dealing with one person for the first 8 years of owning of my car and since then have had two different service team members. I hope this remains consistent moving forward. More
Great Service Department I needed emergency service; Ken Dunaway arranged for prompt towing, and immediately arranged for a Loaner for me to until the problem was resolved. Au I needed emergency service; Ken Dunaway arranged for prompt towing, and immediately arranged for a Loaner for me to until the problem was resolved. Autohaus recognized that we're all very busy, and they kept my downtime to a minimum. More
Great service and work done Made service reservations quick and prompt. In and out with loan car quick. Didn’t wait long service work done great. Will recommend Autohaus for next Made service reservations quick and prompt. In and out with loan car quick. Didn’t wait long service work done great. Will recommend Autohaus for next purchase and service More
Best dealer experience I swear I have had the worst of luck working with dealers until Autohaus. The guys in service are so nice and do everything they can to help you. My s I swear I have had the worst of luck working with dealers until Autohaus. The guys in service are so nice and do everything they can to help you. My salesman Josh is a pleasure to work with. More
Terrible service We have bought our last two cars here and won’t again. They don’t care about their customers, only about money. I love the car, but wouldn’t go here f We have bought our last two cars here and won’t again. They don’t care about their customers, only about money. I love the car, but wouldn’t go here for service or to purchase again. More
Great service! Best service - consistently. Prem and Cindy are always prepared, responsive and get the job done. I spend very little time there because they get me Best service - consistently. Prem and Cindy are always prepared, responsive and get the job done. I spend very little time there because they get me in and out quickly. Highly recommended!! More
Excellent service Autohaus Mercedes has an wonderful staff that cares about thier customers. Any work I have done is performed in a timely and professional fashion. A Autohaus Mercedes has an wonderful staff that cares about thier customers. Any work I have done is performed in a timely and professional fashion. All my questions and concerns are addressed appropriately. Above all I feel safe when driving thier mercedes. They are the best. More
Love auto haus Friendly, accommodating, and skillful What more could I ask for? Plus the dealership itself is quite nice and I never mind waiting there I am so hap Friendly, accommodating, and skillful What more could I ask for? Plus the dealership itself is quite nice and I never mind waiting there I am so happy to own a Mercedes More
Well done My service was originally to be done in about 1 hour as an "A" service, but it was actually a "B" service which was supposed to take 2 hours or more. My service was originally to be done in about 1 hour as an "A" service, but it was actually a "B" service which was supposed to take 2 hours or more. They were thankfully able to do it in about 1 1/2 hours as I waited for it. Car was washed and ready to go in that time, and they even reset my Bluetooth for me. More