Autohaus on Edens - Service Center

outstanding in knowledge, service, and professionalism I left a voice-mail with owner previously but will repeat. Prem and Cindy were great. Everything was easy and the service was wonderful. Both were e I left a voice-mail with owner previously but will repeat. Prem and Cindy were great. Everything was easy and the service was wonderful. Both were extremely knowledgeable and Prem made sure all my concerns were taken care of to my satisfaction and educated me on many topics. . Both Prem and Cindy know their stuff and couldn't be more personable. Hold on to them. Paul Wolf More

Ed is fantastic!! I love my MB but the reason I would buy another MB is Ed. He always has a smile on his voice (when I talk to him on the phone) and is a pleasure to de I love my MB but the reason I would buy another MB is Ed. He always has a smile on his voice (when I talk to him on the phone) and is a pleasure to deal with. He always takes time to explain what is being done to the car and is fair in recommending what things should be done right away and what can wait until the next service visit. I have 2 MB that I bought at this dealership. My oldest is 8 years old and is great to have the consistency of having someone like Ed through all these years. More

The Service Department Caters to My Needs The service department at Autohaus provides great customer service. Ernie, Cindi, and Julie are attentive and devoted to making my experience a positi The service department at Autohaus provides great customer service. Ernie, Cindi, and Julie are attentive and devoted to making my experience a positive one. They are always cheerful and they communicate effectively. They cater to my needs. I typically am given a comparable car as a loaner. I never like to be without my car, but this makes it so much easier and convenient to leaving my car for service. More

Brake service Friendly and kept me informed and open to checking out a few other items too which got fixed. Thanks for the loaner and for washing my car. Easy to Friendly and kept me informed and open to checking out a few other items too which got fixed. Thanks for the loaner and for washing my car. Easy to do business with. More

Tire issues It was a different experience from my last one. professional and nice. The work was finished in a reasonable time. I only wish the waiting area coffee It was a different experience from my last one. professional and nice. The work was finished in a reasonable time. I only wish the waiting area coffee was better. More

Great service Autohaus is one of the best dealerships on the North Shore. Both in sales and in service. I would recommend this dealership for purchasing your next Autohaus is one of the best dealerships on the North Shore. Both in sales and in service. I would recommend this dealership for purchasing your next Mercedes. More

Committed and Professional Service staff provided 5 star support - Loaner ready as soon as I arrived - and as a busy surgeon saving even a little time is important - Work comp Service staff provided 5 star support - Loaner ready as soon as I arrived - and as a busy surgeon saving even a little time is important - Work completed on time - as promised Eddie kept me advised as to their progress and was standing by when I arrived to go over everything that had been done - A pleasure to work with these guys More

Great Job Drop off was efficient . Loaner car was ready; Car was ready when promised. The pick up and payment was simple and efficient. Ken communicated clea,r Drop off was efficient . Loaner car was ready; Car was ready when promised. The pick up and payment was simple and efficient. Ken communicated clea,rly and accurately. More

Great experience with Autohaus service center. They changed brakes and rotors for my Audi Q 7 very professional. I will recommend this service and Prem ours service ad with Autohaus service center. They changed brakes and rotors for my Audi Q 7 very professional. I will recommend this service and Prem ours service advisor was awesome. More

Service Ken Dunaway was very helpful and helped me save a lot money on the plugs change in my 2014 GL. The work is always complete from the first go. Ken Dunaway was very helpful and helped me save a lot money on the plugs change in my 2014 GL. The work is always complete from the first go. More