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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,364 Reviews

2,364 Reviews of Autohaus on Edens - Service Center

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January 07, 2019

Excellent!!! I can only rate the service at Autohaus on Eden as professional, timely and courteous. I was given a loaner practically on the spot. I did not have an More

by CTOTAL100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Bonilla
Jan 10, 2019 -

Autohaus on Edens responded

Thank you very much for the great review! We appreciate your business!

January 07, 2019

Fantastic Everyone was helpful and friendly. Work done as promised and on time. I can say everyone went the extra mile. I will tell other MB owners about the More

by DWSMITH1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
Jan 10, 2019 -

Autohaus on Edens responded

Thank you very much for taking the time to review our Service Department! We are happy to hear that we provided you with the service you deserve. Thanks for your business!

January 07, 2019

Always a pleasure-- Eddie always makes getting your car serviced a seamless process. Friendly, professional and efficient. The car was ready when he promised. Pleasur More

by DIANE.C.PHILLIPS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
Jan 10, 2019 -

Autohaus on Edens responded

Hi Diane, Thank you very much for the great review! We are happy to see that our team is providing a seamless process! Thank you for your business.

January 07, 2019

Excellent and quick service I came in with a deflated tire and it was taken care of quickly. Everyone was helpful as always and there was a loaner vehicle available so I could g More

by SHARIHARTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Bonilla
Jan 10, 2019 -

Autohaus on Edens responded

Hi Shari, Your review is great to hear! Convenience and your schedule are the most important things to us! We appreciate your business!

January 04, 2019

Best service deptartmenr Ken has been my go to person st the Autohaus service department for the past few years. he is by far the best. I am turning in my Mercedes and will mi More

by JENKIMPARK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Autohaus on Edens responded

Hi Jen, Thank you very much for the kind words. Ken is a great advisor so we agree with you there! We are sorry to see you go, please let us know if there is anything we can do to keep you in a Mercedes-Benz! Thank you for your business.

January 04, 2019

Prosfessional timely Service manager outstanding. Knowledgeable competent very helpful in accommodating my schedule. We enjoy dealing with all service people. We More

by DISHKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Autohaus on Edens responded

Thank you very much for sharing your experience with us! We are happy to hear that Eddie is knowledgeable, accommodating and competent. Thank you for your business!

January 04, 2019

Tom Lood always comes through We are now on Mercedes #4, despite not being a family that 'prints money.' The reason we have stuck with this brand is in large part due to the trust More

by vitulawoffice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Autohaus on Edens responded

Thank you very much for the great review! It is much appreciated. It is great to see Tom so highly recommended! Thank you for your business!

January 01, 2019

Awesome Best service ever. Ken Dunaway is the best service guy you can work with. He is the reason I go to this place. I really recommend him highly More

by MIKKAELA77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Dunaway
Jan 03, 2019 -

Autohaus on Edens responded

Hi Mikkaela. We agree! Ken is the best! We are glad to hear that he takes great care of you. Thank you for your business, it is appreciated.

January 01, 2019

Great Service from Ernie! Erinie at Autohaus Edens is a true professional. Very attentive and especially with details in explaining anything which is asked. He follows throug More

by BELLATANGO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Weil
Jan 03, 2019 -

Autohaus on Edens responded

Thank you very much for sharing your experience with Ernie. It is nice to hear when an employee gives the client the experience that they deserve! Thank you for your business, we hope to see you again soon!

December 29, 2018

New GLC 300 upgrades I had my windows tinted and wheels painted. It was excellent service. It was done very timely. The car loaner made available was very nice too. I a More

by DTHIGPEN7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Maniatis
Jan 03, 2019 -

Autohaus on Edens responded

Thank you very much for sharing your experience. We are glad that your services were completed in a timely fashion! Thank you for your patronage!

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