Autohaus on Edens - Service Center

Great experience Everything handled professionally and efficiently - Eddie always takes great care of our family. Cindi greets ands helps you and makes for a wonderful Everything handled professionally and efficiently - Eddie always takes great care of our family. Cindi greets ands helps you and makes for a wonderful customer service experience More

Always so easy to come here for service , This service center is a pleasure, They organized. My loaner was gassed and ready , They paired my phone to the loaner and got out in 5 minutes, This service center is a pleasure, They organized. My loaner was gassed and ready , They paired my phone to the loaner and got out in 5 minutes, Ken and Cindi are always a plesure to work with! More

Recommend AonE Always helpful and trying to do the right thing. Appreciate the recommendations. Service is straightforward and transparent and accommodating my sched Always helpful and trying to do the right thing. Appreciate the recommendations. Service is straightforward and transparent and accommodating my schedule. Sales experience was for me always very pleasant and efficient. More

Great experience From scheduling to picking up, the experience overall was very seamless. I like the text messaging capabilities to be able to communicate to the serv From scheduling to picking up, the experience overall was very seamless. I like the text messaging capabilities to be able to communicate to the service lead about status and to let them know I was on my way so the car could be ready to go. All good surprises. More

Great service Very communicative, structured, and proactive. Would recommend this service center and the team. Waiting area had bagels and drinks, which I also ap Very communicative, structured, and proactive. Would recommend this service center and the team. Waiting area had bagels and drinks, which I also appreciated. Thank you More

Autohaus on Edens - First Class Service and Communication I recently had to bring my Mercedes Benz in to address a recent recall regarding the airbags. Each time I visit Autohaus on Edens I am immediately gr I recently had to bring my Mercedes Benz in to address a recent recall regarding the airbags. Each time I visit Autohaus on Edens I am immediately greeted by Julie Michel and the professional and courteous staff who provide first class service and communication from the beginning to the end of my service journey. Tom Lood, Ken Dunaway, and Eddie Garcia are all extremely knowledgeable and transparent when communicating service options, cost and alternative transportation while my car is being serviced. I never have felt pressured or misinformed and the service experience is exactly what you would expect it to be from Mercedes Benz. More

great service Tom Lodd's customer service is exceptional. Car was done is one day. As always he called me right away. I would definitely bring my car back if necess Tom Lodd's customer service is exceptional. Car was done is one day. As always he called me right away. I would definitely bring my car back if necessary! More

Comfortable and trustworthy Ken is excellent! Very kind and has lots of patience. I appreciate his honesty and trustworthiness. I've been using Autohaus for more than 20 years a Ken is excellent! Very kind and has lots of patience. I appreciate his honesty and trustworthiness. I've been using Autohaus for more than 20 years and always reccomend them to my friends! More

your survey Everyone is nice. But, it’s hard to schedule w your rep who knows your needs. Instead you have to schedule with a nice person who doesn’t know your Everyone is nice. But, it’s hard to schedule w your rep who knows your needs. Instead you have to schedule with a nice person who doesn’t know your needs. Result, your visit takes 26 hours instead of the planned 2 hrs. I bought the car jointly, but I handle all issues. After 3 requests you still can’t make the appropriate name order to deal w me. No, this not Peter, it’s Jim OConnor. More