Autohaus on Edens - Service Center

Prosfessional timely Service manager outstanding. Knowledgeable competent very helpful in accommodating my schedule. We enjoy dealing with all service people. We Service manager outstanding. Knowledgeable competent very helpful in accommodating my schedule. We enjoy dealing with all service people. We are appreciative of flexibility of service hours More

Best service deptartmenr Ken has been my go to person st the Autohaus service department for the past few years. he is by far the best. I am turning in my Mercedes and will mi Ken has been my go to person st the Autohaus service department for the past few years. he is by far the best. I am turning in my Mercedes and will miss the top notch customer service here More

Tom Lood always comes through We are now on Mercedes #4, despite not being a family that 'prints money.' The reason we have stuck with this brand is in large part due to the trust We are now on Mercedes #4, despite not being a family that 'prints money.' The reason we have stuck with this brand is in large part due to the trust our Service Advisor Tom Lood has earned. He doesn't try to oversell us on services we don't need and finds ways to save us money time and again. His knowledge is the best I've seen (we've owned a number of other German brands over the years, so I have a basis upon which to compare). I would not hesitate to recommend Tom and his Autohaus team as I have done with a close friend and a co-worker just within the past year. He just does it right, quickly and fairly. The fact that he's an extremely nice guy doesn't hurt. More

Awesome Best service ever. Ken Dunaway is the best service guy you can work with. He is the reason I go to this place. I really recommend him highly Best service ever. Ken Dunaway is the best service guy you can work with. He is the reason I go to this place. I really recommend him highly More

Great Service from Ernie! Erinie at Autohaus Edens is a true professional. Very attentive and especially with details in explaining anything which is asked. He follows throug Erinie at Autohaus Edens is a true professional. Very attentive and especially with details in explaining anything which is asked. He follows through and willing to go the extra mile by working with the best possible solution when needed. More

New GLC 300 upgrades I had my windows tinted and wheels painted. It was excellent service. It was done very timely. The car loaner made available was very nice too. I a I had my windows tinted and wheels painted. It was excellent service. It was done very timely. The car loaner made available was very nice too. I appreciate having it available. More

check engine light on Once in the service center experience was easy. Had a problem having my calls returned. Left 3 messages over the weekend and had to call at 9a--no ret Once in the service center experience was easy. Had a problem having my calls returned. Left 3 messages over the weekend and had to call at 9a--no returned calls. More

Consistent This was my first interaction and dealing with Ernie and it went smoothly. I was used to dealing with one person for the first 8 years of owning of m This was my first interaction and dealing with Ernie and it went smoothly. I was used to dealing with one person for the first 8 years of owning of my car and since then have had two different service team members. I hope this remains consistent moving forward. More

Great Service Department I needed emergency service; Ken Dunaway arranged for prompt towing, and immediately arranged for a Loaner for me to until the problem was resolved. Au I needed emergency service; Ken Dunaway arranged for prompt towing, and immediately arranged for a Loaner for me to until the problem was resolved. Autohaus recognized that we're all very busy, and they kept my downtime to a minimum. More

Great service and work done Made service reservations quick and prompt. In and out with loan car quick. Didn’t wait long service work done great. Will recommend Autohaus for next Made service reservations quick and prompt. In and out with loan car quick. Didn’t wait long service work done great. Will recommend Autohaus for next purchase and service More