Autohaus on Edens - Service Center

The only reason I'd buy another Benz This service center is top notch. The customer service they've provided every single time I've been there is exceptional. The mechanics turned the l This service center is top notch. The customer service they've provided every single time I've been there is exceptional. The mechanics turned the lemon that I bought a couple years ago into a well oiled machine. All the employees that work there make getting your car serviced a pleasant experience. If I buy another Benz in the near future I'll definitely be visiting this place to get it serviced. More

Service 2 day wait for a pretty basic service call. My car was very dirty when I picked it up, after spending $1900, a car wash would’ve been nice! 2 day wait for a pretty basic service call. My car was very dirty when I picked it up, after spending $1900, a car wash would’ve been nice! More

Ernie Bonilla was great! He was polite, prompt and communicated with me in real time throughout the entire length of service which was about one week. The mechanic also ident He was polite, prompt and communicated with me in real time throughout the entire length of service which was about one week. The mechanic also identified and took care of the additional items. I was also set up with a nice loaner car. More

Love this place I love autohaus because they are always well staffed with people who are friendly and eager to help me. They even scrapped all the ice off my car bef I love autohaus because they are always well staffed with people who are friendly and eager to help me. They even scrapped all the ice off my car before I drove home. More

Professional Cindi Link - from the moment I drove into the service department, Cindi was there for me to answer questions and complete the process in a very profes Cindi Link - from the moment I drove into the service department, Cindi was there for me to answer questions and complete the process in a very professional way. Ready to answer questions . More

Great service Tom Lood consistently goes above and beyond for me, both when scheduled and unannounced. Would highly recommend Tom and the Mercedes service center. Tom Lood consistently goes above and beyond for me, both when scheduled and unannounced. Would highly recommend Tom and the Mercedes service center. Great service team. More

Chicago I drive out from Chicago to go to Autohaus because their service and sales is superior to all of the other Mercedes dealers. Having been to other dea I drive out from Chicago to go to Autohaus because their service and sales is superior to all of the other Mercedes dealers. Having been to other dealers I can make this statement and stand by it over many years!! More

Great service! Helpful, friendly and professional, they took the time to track down the issue with my car and fix it properly. Since they knew it might take s little Helpful, friendly and professional, they took the time to track down the issue with my car and fix it properly. Since they knew it might take s little longer, they even arranged to get me the same car as a loaner. More

Super Friendly and Helpful I was very impressed w/ the helpful nature of Cindy when I first pulled into the garage. She went out of her way to answer my questions and provide a I was very impressed w/ the helpful nature of Cindy when I first pulled into the garage. She went out of her way to answer my questions and provide a short tutorial on some of the features to my GLC 300. The additional service was fine and the over-all experience was great. More

Excellent service Very quick in and out, super knowledgeable person, Tom Lood , took care of my car and got me a loaner immediately. Told me exactly what I needed and Very quick in and out, super knowledgeable person, Tom Lood , took care of my car and got me a loaner immediately. Told me exactly what I needed and got me on my way. The same thing when I picked up my car , he had it ready to go and took care of everything he said it needed and I was on my way More