Autohaus on Edens - Service Center

Routine maintenance As always, Autohaus did a great job and was most accommodating. My car was in for routine service during the recent "polar vortex". My service advis As always, Autohaus did a great job and was most accommodating. My car was in for routine service during the recent "polar vortex". My service advisor told me to text him before I came to pick up my car and they would pull it up front and warm it up before I arrived. When I got there, it was warm and toasty and even my seats had been warmed. More

Fast and Easy Routine service is a breeze at this dealership. Greeters are friendly and efficient, car is ready when promised. Great customer experience. Very co Routine service is a breeze at this dealership. Greeters are friendly and efficient, car is ready when promised. Great customer experience. Very courteous -- delicious coffee and snacks in the waiting area too! More

Promt communication. Very helpful Timely communication. Prompt service. Very satisfied finished the work in time co ordinate with insurance company given loaner car Easily call and Timely communication. Prompt service. Very satisfied finished the work in time co ordinate with insurance company given loaner car Easily call and talk to the person More

Well Run Operation I called the service department late on a Thursday that my wife's 300 GCL's "Check Engine" light was on. They were able to schedule the car the next m I called the service department late on a Thursday that my wife's 300 GCL's "Check Engine" light was on. They were able to schedule the car the next morning (8:30 am) and get me a loaner. Upon arriving, service manager explained it may take a few days to find issue. No problem as I had a brand new 300 sedan to tool around in. I received a call early afternoon on Monday and picked up the car. Repairs were under warranty (always a blessing) and away we went! More

Always a great experience Took my car in for maintenance Was greeted immediately by cindi who is always nice, had a loaner before I even finished with my service advisor Ken. Took my car in for maintenance Was greeted immediately by cindi who is always nice, had a loaner before I even finished with my service advisor Ken. Ken is always knowledgeable and nice and had my car back within a few hours. More

Service Ken Dunaway is an exceptional service manager. We are so fortunate to have him assisting us with all of our service needs! We can always rely on him a Ken Dunaway is an exceptional service manager. We are so fortunate to have him assisting us with all of our service needs! We can always rely on him and his experience. More

Service. I was very pleased that the service was done while I was waiting. Very friendly staff and comfortable waiting area. Overall a very good experience. I was very pleased that the service was done while I was waiting. Very friendly staff and comfortable waiting area. Overall a very good experience. More

Excellent customer Service While I was a little frustrated with the last service call, the team headed by Ernie Bonilla really made up for it this round. It’s really nice to k While I was a little frustrated with the last service call, the team headed by Ernie Bonilla really made up for it this round. It’s really nice to know when your voice is heard and responded to in a positive manner. I never like leaving bad reviews, so this review gives me joy to write. More

Eddie is always most accommodating and helpful - the BEST! T Have done business with this company for over 20 years and never have been disappointed - that is why I keep coming back. Like family! Would not go a Have done business with this company for over 20 years and never have been disappointed - that is why I keep coming back. Like family! Would not go anywhere else. More

Precise Excellent service and expedited quickly. Brought in for service A and received a few other items that needed to be addressed. We service 4 cars throug Excellent service and expedited quickly. Brought in for service A and received a few other items that needed to be addressed. We service 4 cars through dunaway, and receive exceptional service and advice More