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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,365 Reviews

2,365 Reviews of Autohaus on Edens - Service Center

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February 07, 2019

Service performed as promised. Service people are very nice We were very satisfied with our recent service visit. We waited for the car while repairs were done. Service personnel were very pleasant and a plea More

by LEESTEINBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
Feb 13, 2019 -

Autohaus on Edens responded

Thank you very much for taking the time to share your experience! We appreciate your business and are glad you enjoyed the coffee and bagels!

February 07, 2019

New tire needed I am very happy with the service from Autohaus. My car had a flat tire and the person from service came to my house to put on the spare right away. I More

by BARB13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Autohaus on Edens responded

We are glad to hear that Roadside Assistance got to your home quickly! Thanks for taking the time to share your experience. We appreciate your business!

February 07, 2019

Great service as usual The service here is consistently excellent. Eddie Garcia is wonderful to work with--very helpful, forthright and accurate--and accommodating--and eff More

by dgc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Autohaus on Edens responded

Thank you for the great feedback! We are happy to see that Eddie is taking great care of you. Thank you for your business!

February 07, 2019

The service job was performed excellently The fast and detailed service definitely met with my expectations. Tom was friendly and made sure everything I requested was fulfilled. I appreciate h More

by TSHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Autohaus on Edens responded

Thank you for taking the time to share your experience Tom Lood! We appreciate your business!

February 06, 2019

great responsiveness and service Tom is the best service provider i know; everything is explained well, my time is never wasted, and he manages expectations well. I would recommend hi More

by JOSHUA.BURDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Autohaus on Edens responded

Hi Joshua, Thank you very much for taking the time to review our dealer! We are glad that Cindi and Tom provided the service that you deserve. Thank you for your patronage!

February 06, 2019

Cindi did a great job helping me get a tow and a loaner on a verytough weather day. She was friendly and through. A great employee. Thanks!!!! More

by PETEANDTAMMYWISSINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
3.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Autohaus on Edens responded

Hi Pete and Tammy, Thank you for providing feedback on Cindi! We appreciate your business!

February 05, 2019

Exceptional Servixe Manager I always feel honored when I receive service with Prem and the service team. They got me in and out in a jiffy. That to me is worth a mention More

by SSALISU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
Feb 06, 2019 -

Autohaus on Edens responded

Thank you for taking the time to send us your thoughts on Prem! We are very happy to hear Prem gets you in and out quickly! Thank you for your business!

February 05, 2019

new tires Ordered news set of tires not in stock. They arrived in a day. Eddie Garcia took care of me in his excellent and attentive way as always. More

by CGETTLEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Autohaus on Edens responded

Thank you for taking the time to share your experience with Eddie. We are happy to hear that he took care of you! Thank you for your business!

February 03, 2019

Tom Lood is a Rock Star Tom is the entire reason I use you to do service. He is simply the very best in customer service. He is timely, professional, fun, sincere, helpful, t More

by ADCAREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2019 -

Autohaus on Edens responded

Hi Ann, Thank you very much for sharing your opinions on Tom and how well he takes care of you! We are very happy to see that Tom provides the level of care that you deserve. Thank you for your patronage!

February 01, 2019

Great and friendly service , especially given short notice and the Chicago weather. The greeting upon arrival and the updates from the service advisor were great. I had a new More

by sargeboxster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2019 -

Autohaus on Edens responded

Thank you very much for providing your feedback and your business! We are glad to hear Ken got you in and out quickly!

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