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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,365 Reviews

2,365 Reviews of Autohaus on Edens - Service Center

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February 18, 2019

Recent service visit overall well satisfied with the business need and Ken Dunaway explained the service needs and taken care of all matters in a friendly manner.extremely More

by THEKANAL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Cindi and Ken took great care of you. We appreciate your business!

February 16, 2019

Service I left my car for service at Autohaus On Edens few minutes later I got Welcome text from Tom Rood. On the same day Tom Rood informed me that t More

by levyyuda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Tom took great care of you. We appreciate your patronage!

February 15, 2019

Nice people, easy to arrange Autohaus is always accommodating, friendly, and does good work. I am Happy to work with Autohaus. I recommend Autohaus for Mercedes service in the fut More

by KRISTINSIMERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Autohaus on Edens responded

Hi Kristin, Thank you for the 5-Star review. We are glad to hear that Cindi and Ken took great care of you. We appreciate your business!

February 14, 2019

Excellent Great dealership. No toaster for bagels in waiting room. Customers welcome environment. Loaners are new models and it make me think of buying E300. More

by JMDRIZIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Autohaus on Edens responded

Thank you for taking the time to share your experience! We appreciate your feedback and patronage!

February 14, 2019

Review Always friendly, thorough and efficient I love this dealership I will recommend them to anyone Prem was excellent and a pleasure to work with than More

by MARNEY1155
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
Feb 26, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Prem took great care of you. We appreciate your business!

February 14, 2019

Excellent service Eddie Garcia is always upbeat, smiling and professional. I am in/out of the service center quickly and he keeps me informed about the status of my ve More

by Ann Ziolkowski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
Feb 26, 2019 -

Autohaus on Edens responded

Hi Ann, Thank you for taking the time to share your experience! We appreciate your feedback and patronage!

February 14, 2019

Beyond expectations Eddie has always gone out of his way to service our family’s cars . Explanation of car issues , loaner, costs and finish service when promised. More

by drsbean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Autohaus on Edens responded

Thank you very much for the great review! We appreciate your feedback and business!

February 12, 2019

Very helpful The service was excellent. It was done quickly and the service staff made the process simple. I wish was there was more snacks in the waiting area and More

by JIGNAPATEL0728
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
Feb 12, 2019 -

Autohaus on Edens responded

Thank you very much for the great review! We appreciate you taking the time to share your experience. Thank you for your business!

February 12, 2019

Excellent I Never been disappointed with the quality of work from the moment I dropped the car to picked up. It is always prompt and professional! More

by INSEINO222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Gagerman, Prem Parikh
Feb 12, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review! We truly appreciate your feedback and business!

February 11, 2019

consistently great Always happy to bring my leased 2017 Mercedes GLA 250 into the service department at Autohaus. We receive prompt service, Prem is professional and cor More

by snoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amazing!, Prem Parikh
Feb 12, 2019 -

Autohaus on Edens responded

Hi Sharon, Thank you for taking the time to provide your feedback! We are happy to hear that Prem takes great care of you!

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