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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,365 Reviews

2,365 Reviews of Autohaus on Edens - Service Center

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February 28, 2019

Very pleased with the service. The repairs were done within the promised time and since it took most of the day, I was offered a loaner so I could stay in the neighbourhood and run More

by JRUEGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janusz Davlidowicz
Mar 02, 2019 -

Autohaus on Edens responded

We appreciate you taking the time to review our dealer. We are glad to hear that Ken Dunaway has provided the care that you deserve. We appreciate your business!

February 27, 2019

Service All was completed satisfactory! Car needed new tires and alignment. While there oil leak was detected and fixed. Loaner was given to me so I was More

by EDGOLDEN416
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
Mar 02, 2019 -

Autohaus on Edens responded

Hi Ed, We appreciate you taking the time to review our dealer. We are glad to hear that Ken Dunaway, Prem Parikh and Cindi Link provided the care that you deserve. We appreciate your business!

February 25, 2019

Windhsield, brakes and coolant! - A+++ Friendly, knowledgeable and helpful! This dealership is always helpful and goes above and beyond. Ken in particular is great. Good team, good servi More

by JEFFGASKILL99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2019 -

Autohaus on Edens responded

Hi Jeff, We are happy to see that Ken took great care of you. Thank for your business!

February 25, 2019

Great Service Day! All services done on time, courteous personnel, nice waiting facility. We have been your customers for over 36 years and many vehicles bought. Just en More

by NANCYDUKIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Gioulos, Mike Mesic, Prem Parikh, Julie Michel, Ivo Vasilj
Feb 26, 2019 -

Autohaus on Edens responded

Hi Nancy, Thank you very much for your 36 years of loyalty. it is an honor to have you as a client. We truly value your business!

February 25, 2019

Professional and helpful Tom Lood continuously provides us professional and highy quality service, which we are always thankful for. We want someone knowledgeable, profession More

by GOGGYMAIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Tom continues to provide great care of you. We appreciate your patronage!

February 25, 2019

Annual inspection and a software recall For a person with a very busy schedule I got all the support from the customer service; loan a dealer car for the duration of the check up. Very smoot More

by RADU.GHINEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
Feb 25, 2019 -

Autohaus on Edens responded

We appreciate your 5-star review. Thank you for your business!

February 25, 2019

Service A I was happy that the service was completed quickly. I appreciated that coffee and bagels were available for me since I was at the dealership in the m More

by MGARTNER
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Riley
Feb 25, 2019 -

Autohaus on Edens responded

We appreciate your feedback and are happy to hear that you enjoyed the coffee and bagels! Thank you for your business!

February 20, 2019

Excellent service Eddie Garcia provides great service when I bring my vehicle in for maintenance. He is the main reason I stay at Autohaus for service on my Mercedes. More

by BOB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Autohaus on Edens responded

Hi Bob, Thank you for the 5-Star review. We are glad to hear that Eddie took great care of you. We appreciate your business!

February 20, 2019

Great Service Every Time! This is the best service department and I wouldn't consider bringing my car anywhere else. Eddie and the team are friendly and professional. It is the More

by Magda H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
Feb 26, 2019 -

Autohaus on Edens responded

Hi Magda, Thank you for the 5-Star review. We are glad to hear that Julie, Cindi, and Eddie took great care of you. We appreciate your business!

February 20, 2019

Service Tom was efficient and helpful. Car was done when promised and everything was explained throughly. Car was cleaned and everyone involved were professio More

by SHANNA114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Tom took great care of you. We appreciate your patronage!

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