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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,366 Reviews

2,366 Reviews of Autohaus on Edens - Service Center

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March 05, 2019

Excellent honest service This is one of the best service experiences I’ve had. Very quick team getting you in and out (in a new -car loaner if needed). Honest repair and servi More

by NZRICHBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2019

Periodic service I met Tom Loor when I brought my car for service. Tom Loor is very professional, kind, and honest He was in contact with me during the service. eve More

by levyyuda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2019 -

Autohaus on Edens responded

Hi Yuda, Thank you for the 5-Star review. We are glad to hear your experience has been exceptional! We appreciate your business and look forward to seeing you again soon!

March 04, 2019

Outstanding Service Department, for many years! Ken Dunaway was outstanding and most professional, once again. I needed to order spare key, purchase mats for inside and trunk, inspection, and many More

by BGM63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
Mar 06, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear that Cindi, Julie, and Ken continue to provide great experience for you. We appreciate your patronage!

March 04, 2019

Easy to set up the appointment and service was great! Easy to set up the appointment and service was great. Only thing I would like to change is the waiting area. It is too small and the TV is loud. It More

by MKENNY30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
March 03, 2019

"Always get great experience when working with To Lood" I have always been treated exceptionally well at the dealership. Tom Lood is truthful, kind and very professional.. I truly recommend working with To More

by lseman72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2019 -

Autohaus on Edens responded

Hi, Thank you for the 5-Star review. We are glad to hear your experience has been exceptional! We appreciate your business and look forward to seeing you again soon!

March 01, 2019

Honest Tom gave clear recommendations without ambiguity. The Recommendations from Tom Lood felt honest and genuine. Sent pictures of the issues to correspon More

by RBEHARA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 02, 2019 -

Autohaus on Edens responded

Thank you taking the time to review our dealer. We are glad to hear that Tom Lood has provided the care that you deserve. We appreciate your business!

March 01, 2019

Excellent service Great communication and attentive staff. I’ve been very pleased with the service department. They are a great team and make the customer feel well t More

by FRIENDSANDFAUX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
Mar 02, 2019 -

Autohaus on Edens responded

Thank you for your 5-Star review and for trusting our service team. We are glad to hear your experience with Tom Lood, Cindi Link and Julie Michel has been exceptional! We appreciate your business and look forward to seeing you again soon!

February 28, 2019

this is the best dealership Eddie and his team were very helpful in getting my E550 fixed.They always get is done fast and perfect on the very first shot. More

by GLENN.AGREST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2019 -

Autohaus on Edens responded

Hi Glenn, Thank you for the 5-Star review. We are glad to hear that Eddie and his team continue to take great care of you. We appreciate your patronage!

February 28, 2019

Very helpful Helpful and knowledgeable service department. I would highly recommend autohaus to anybody that owns a Mercedes Benz vehicle. Prem Parikh is great to More

by NEILGK175
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
Mar 02, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review. We are glad to hear your experience with Prem Parikh has been exceptional! Thank you very much for your business and look forward to seeing you again soon!

February 28, 2019

service great check in follow up and delivery very thorough called to suggest additional items i might want to consider like wipers... i would recommend More

by TOM.DARCY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Riley
Mar 02, 2019 -

Autohaus on Edens responded

Thank you for taking the time to review our dealer. We are glad to hear that Jim Riley was very thorough and provided you the care that you deserve. We appreciate your business and look forward to seeing you again soon!

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