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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,353 Reviews

2,353 Reviews of Autohaus on Edens - Service Center

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August 26, 2024

Great service and very pleasant to work with Alejandro. He followed through with keeping me up to date on the progress of my SUV's service. More

by okarahalios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Ok service. Scheduling is easy. However, there’s always something clunky after pickup. Cleaning could be better, especially windshield cleaning. More

by SHELLYASERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Thank you John for your support and recommendation with getting our car fixed. So happy with the work you and the team did. Thank you. More

by EMILY.NGUYEN012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Morsy
August 23, 2024

Tom was a great help to me during my service of my car. I’ve had a very good experience at Autohaus More

by VIDESHP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

A pleasant, professional experience, with updates and easy drop off and pick up on a day of my choosing. More

by LHYMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Maniatis- 5 stars
August 22, 2024

John was great and helpful. Unfortunately, after the B service, on driving home I saw that my tires pressures were low. Tires were rotated but apparently not checked for tire More

by DEBRADAVIDSON2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
August 21, 2024

thank you for the service; it's a pleasure to work with you) bye-bye More

by MARINA11111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

No further comments . . our car works fine and hopefully, we won’t have any more challenges.. More

by RICHARD.RAVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
August 21, 2024

Expedited my service which was much appreciated prior to a road trip when my car wouldn’t start More

by SEARSCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
August 20, 2024

Every staff member was very pleasant and helpful. Ryan made sure I had a loaner car. The building is very clean. They have refreshments in case you have to wait. More

by shakyjake32.ch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2024 -

shakyjake32.ch responded

I have always had a great experience at this location. They are very attentive to the customers. They explain everything needed to be done with great detail.

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