2,352 Reviews of Autohaus on Edens - Service Center
Tom Lood has been my Service Advisor for 13 years. Because of his dedication and professionalism, I will continue to visit Autohaus on Edens. He has taken the time to get to know me and my car needs Because of his dedication and professionalism, I will continue to visit Autohaus on Edens. He has taken the time to get to know me and my car needs - I wholeheartedly trust his recommendations and know he has my interests on hand. Whenever Tom has not been available, I have received assistance from Eddie Garcia who is also an outstanding and knowledgeable service consultant. More
Very kind and responsive. My only suggestion would be to elevate the waiting room in terms of snacks, drinks; making it feel more inviting. I wanted decaf coffee but that My only suggestion would be to elevate the waiting room in terms of snacks, drinks; making it feel more inviting. I wanted decaf coffee but that wasn't an option. It also could have been cleaner. My service person was excellent ! More
Amazing personalized service! ! Tom, Ken and team go above and beyond to get everyone, not just me, back on the road! ! Tom, Ken and team go above and beyond to get everyone, not just me, back on the road! More
They are top notch on service, being trustworthy, and I have used them for years to service my cars and have never been unsatisfied. have used them for years to service my cars and have never been unsatisfied. More
Usually happy, this time I was misinformed, misled about pricing and service rendered. Left a very bitter taste on service. Question whether I will return to Autohaus after 25 years of Mercedes ownership on pricing and service rendered. Left a very bitter taste on service. Question whether I will return to Autohaus after 25 years of Mercedes ownership on several vehicles. Have purchased vehicles at Autohaus and usually service them there, I do not know if I will return Was told by service manager they would look into the issue, never received a call back More
Very professional and efficient service. I was well informed of the services my car needed and the work was completed timely. I was well informed of the services my car needed and the work was completed timely. More
Amazing service! Service employee Ryan was wonderful with his knowledge and costumer service with the car. Service employee Ryan was wonderful with his knowledge and costumer service with the car. More