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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,310 Reviews

2,310 Reviews of Autohaus on Edens - Service Center

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August 30, 2024

John Morsy is a consummate professional. . He excels in outstanding customer service. John always keeps me updated on the status of my car, which is greatly appreciated. He always takes the More

by WADDIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Great experience! Everyone was very helpful and John was great with keeping me up to date on my vehicle's progress. More

by WALKSRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Ryan is our guy. He's always very honest, forthright and explains the situation clearly. More

by DDBOB52
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The young women in the service department
August 29, 2024

Always a great experience with the service department at Autohaus! Ken Dunaway and the team take great care of us. More

by reneelallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2024

Autohaus has an excellent service team. Efficient, good communication, delivery on terms represented. Ryan is an excellent representative. More

by JSPFEFFER360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

John did a very good job. He was attentive to my needs and performed the job well. More

by GREENVEST9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Everyone was helpful but waiting time was really longer than expected. All work was done and additional recall was fixed at the same time More

by ZORA
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Thank you John for your support and recommendation with getting our car fixed. So happy with the work you and the team did. Thank you. More

by EMILY.NGUYEN012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Great service and very pleasant to work with Alejandro. He followed through with keeping me up to date on the progress of my SUV's service. More

by okarahalios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2024

Ok service. Scheduling is easy. However, there’s always something clunky after pickup. Cleaning could be better, especially windshield cleaning. More

by SHELLYASERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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