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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,308 Reviews

2,308 Reviews of Autohaus on Edens - Service Center

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September 12, 2024

Amazing personalized service! ! Tom, Ken and team go above and beyond to get everyone, not just me, back on the road! More

by HappyCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TB, Cindy
September 11, 2024

John, Justin, and AutoHaus are awesome! !! Great work, very timely. Very pleased, will be back. More

by Jason Mick
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Mick
September 10, 2024

They are top notch on service, being trustworthy, and I have used them for years to service my cars and have never been unsatisfied. More

by FLOYD.MANDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Tekien
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Usually happy, this time I was misinformed, misled about pricing and service rendered. Left a very bitter taste on service. Question whether I will return to Autohaus after 25 years of Mercedes ownership on More

by patrick.haris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Very professional and efficient service. I was well informed of the services my car needed and the work was completed timely. More

by ROBERT.S.SPENCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Amazing service! Service employee Ryan was wonderful with his knowledge and costumer service with the car. More

by DROUNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Those individuals that I have had contact with at this service department, leave little room, if any, for negative comments or customer service. Each member of the service department is friendly and perso More

by LF9226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

From sales to service Autohaus has great customer service and a dedicated to customer satisfaction. More

by THEJUNKERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Galvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Tekien
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

I have had my car in for routine service in the past and I'm always grateful that the department always inspects the whole car to find any potential problems and correct them before they become major. Alej More

by LLLANDSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

First time at the dealership. Jorge Gomez was very knowledgable with the car and helped with what services I needed accomplished. Will be returning for all needs. More

by GABRIELLA.ARIZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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