Autohaus on Edens - Service Center

In the past the service was fine. On my most recent visit I was not pleased. I brought my car in to have the tire pressure checked, the warning light came on. I also asked for a car w On my most recent visit I was not pleased. I brought my car in to have the tire pressure checked, the warning light came on. I also asked for a car was since I was there. After about 1 hour you car was ready, I drove off and the pressure warning came on. I immediately returned to the dealer. While waiting for them to take my keys one of the women that greats said look, you have a nail. They then were very quick to give me the estimate for a new tire and said it would take 1 1/2 hours. After waiting over 2 hours I finally got my car back. When all was done I spent 4 hours dealing with this issue. More

Very convenient and always greeted with a smile no matter what the problem might be what the problem might be More

Service seemed good. Car was washed but there was some grease inside the car on dash, door panel and around ignition button. Tech must have had dirty hands. Hopefully Car was washed but there was some grease inside the car on dash, door panel and around ignition button. Tech must have had dirty hands. Hopefully I don't find additional grease. Usually they return cars spotless. More

very good service, though it took longer than expected. They also said I would need to change out my rental car after 3 days, which was confusing becuase the delay was on their side. They also said I would need to change out my rental car after 3 days, which was confusing becuase the delay was on their side. More

had to keep the loaner over night. was hoping to have my car returned the same day service was done. was hoping to have my car returned the same day service was done. More

Clean nice place with friendly and helpful staff. Good communication about services performed or proposed. Good communication about services performed or proposed. More

Tom Lood has been my Service Advisor for 13 years. Because of his dedication and professionalism, I will continue to visit Autohaus on Edens. He has taken the time to get to know me and my car needs Because of his dedication and professionalism, I will continue to visit Autohaus on Edens. He has taken the time to get to know me and my car needs - I wholeheartedly trust his recommendations and know he has my interests on hand. Whenever Tom has not been available, I have received assistance from Eddie Garcia who is also an outstanding and knowledgeable service consultant. More

Very kind and responsive. My only suggestion would be to elevate the waiting room in terms of snacks, drinks; making it feel more inviting. I wanted decaf coffee but that My only suggestion would be to elevate the waiting room in terms of snacks, drinks; making it feel more inviting. I wanted decaf coffee but that wasn't an option. It also could have been cleaner. My service person was excellent ! More

John was very knowledgeable and helpful, he answered all of my questions and took care of the issue right a way. of my questions and took care of the issue right a way. More

Friendly fast service most of the time but the prices can be quite high depending on the service or repair. be quite high depending on the service or repair. More