Autohaus on Edens - Service Center

I was disappointed that I made the appointment in advance to have my tires replaced. When I arrived, they didn't know what my vehicle was there for and didn't have the tires in stock. They scheduled a delive to have my tires replaced. When I arrived, they didn't know what my vehicle was there for and didn't have the tires in stock. They scheduled a delivery for the tires late in the afternoon and I wasn't able to pick up my vehicle until the following week (running into the weekend). I attempted to check on my vehicle twice over the days it was with you. I could never reach Alejandro. I was told to leave a voicemail, which I did twice, and never received a call back either time. I finally called a third time and begged someone to get a live person for me as I needed to know the status of my vehicle. Communication was extremely difficult. More

Good service, loaner vehicle. Trustworthy, very good people. Thank you . I would recommend their services Trustworthy, very good people. Thank you . I would recommend their services More

Ryan does a wonderful job of taking care of Mercedes customers in a timely manner. He is helpful and explains what the service, repairs etc. Ryan gives high quality customer service to match the reputat customers in a timely manner. He is helpful and explains what the service, repairs etc. Ryan gives high quality customer service to match the reputation of the Mercedes brand! More

Eddie Garcia is an excellent representation of Mercedes Benz and Autohaus. He embodies excellent customer service. Benz and Autohaus. He embodies excellent customer service. More

I think Ken and Ryan and their team are great. I trust them, and the quality of their service and responsiveness is great. I trust them, and the quality of their service and responsiveness is great. More

Staff are accommodating helpful and knowledgeable Work done in timely manner They informed customer when work is donee done in timely manner They informed customer when work is donee More

Eddie Garcia has handled almost all of my vehicles both company and personal for the past 8 years. I find Eddie to be very knowledgeable and straight forward. I will continue to get my vehicles at this dea company and personal for the past 8 years. I find Eddie to be very knowledgeable and straight forward. I will continue to get my vehicles at this dealership because of Eddie Garcia in service and Oleg Shmuylovskiy my salesperson. More

I count on Tom to be honest and tell me what I really need and what can wait. But I also count on Tom to tell me when it is time to stop spending money on a 2015 and time for a new car. I trust Tom and need and what can wait. But I also count on Tom to tell me when it is time to stop spending money on a 2015 and time for a new car. I trust Tom and that means a lot. More

The Service Department is top notch! Honest, professional and helpful. I have been a customer for 13 years and have NEVER been disappointed! Honest, professional and helpful. I have been a customer for 13 years and have NEVER been disappointed! More

The service folks were very friendly and they have a great space for waiting for your vehicle. great space for waiting for your vehicle. More