Autohaus on Edens - Service Center

John was very patient with an ongoing issue I was experiencing with my vehicle. Although the issue was difficult for the team to identify - he continued to work with me as I provided videos of the sp experiencing with my vehicle. Although the issue was difficult for the team to identify - he continued to work with me as I provided videos of the specific noise etc and with my videos the team appears to have been able to determine what needed replacement - water pump - as I have not experienced the noise since I picked up my car. thank you John for listening to me as a customer and following thru with the issues in my car. More

Ryan Mulhern as always is extremely helpful and communicative. He knows the entire history of my car by heart:) communicative. He knows the entire history of my car by heart:) More

Very good sales group it very frustrating that this survey makes me put in 15 words. survey makes me put in 15 words. More

Cindi Link is so professional. She always greets you with the smile, and takes care of your car right away, Thank you Cindi! She always greets you with the smile, and takes care of your car right away, Thank you Cindi! More

Staff very helpful, welcoming, and co-operative! ! But, still waiting for charge resolution to be completed ! But, still waiting for charge resolution to be completed More

Eddie is a tremendous service advisor, honest and not pushy. He is a credit to your establishment. pushy. He is a credit to your establishment. More

Our salesman Matt Hoyt was great! He was very attentive and answered all our questions. Very professional. I would recommend Matt and the dealership. He was very attentive and answered all our questions. Very professional. I would recommend Matt and the dealership. More

Taking way, way too long to fix problem. I suggested a fix three weeks ago, which they are just now trying. I suggested a fix three weeks ago, which they are just now trying. More

John was very professional and friendly. Arranged my service and kept me up dated while I waited. Arranged my service and kept me up dated while I waited. More

Great service, excellent Mercedes dealership, wonderful facilities for anyone waiting for service or other short term requirements. facilities for anyone waiting for service or other short term requirements. More