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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,339 Reviews

2,339 Reviews of Autohaus on Edens - Service Center

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December 20, 2024

Ryan Mulhern as always is extremely helpful and communicative. He knows the entire history of my car by heart:) More

by PLEWANDOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Very good sales group it very frustrating that this survey makes me put in 15 words. More

by MITCHHELFAND
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hoyt
December 18, 2024

Cindi Link is so professional. She always greets you with the smile, and takes care of your car right away, Thank you Cindi! More

by NatalieK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

Staff very helpful, welcoming, and co-operative! ! But, still waiting for charge resolution to be completed More

by DEEFOURLTD
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Eddie is a tremendous service advisor, honest and not pushy. He is a credit to your establishment. More

by C.kanellos
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

Our salesman Matt Hoyt was great! He was very attentive and answered all our questions. Very professional. I would recommend Matt and the dealership. More

by GREGGERTZ
Recommend Dealer
Yes
Employees Worked With
Matt Hoyt
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Taking way, way too long to fix problem. I suggested a fix three weeks ago, which they are just now trying. More

by JSHERDEN
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

John was very professional and friendly. Arranged my service and kept me up dated while I waited. More

by LGEERLIGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

Great service, excellent Mercedes dealership, wonderful facilities for anyone waiting for service or other short term requirements. More

by EMSIEGEL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Tames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ruscitti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rosengarden
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2024

Service team is personable but be ready to spend a couple grand every time you come in for service. Once the car is out of warranty they find expensive things to fix. Don’t let them replace your wiper blades More

by MDEMO74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cindi Link
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Morsy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken
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