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Autohaus on Edens - Service Center

Northbrook, IL

4.7
2,374 Reviews

2,374 Reviews of Autohaus on Edens - Service Center

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March 30, 2025

Very professional and courtesy. Recent experience with John was comical in that he went above and beyond to make sure my car was sparkling when I picked it up. Would recommend this More

by JLTENORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2025

Caring, competent professionals at all levels of Autohaus. Service Manager Ken Dunaway and Service Technician Eddie Garcia provide excellent service, communication and follow through with what is p More

by ZAHNISER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2025

As always, very professional and courteous service. I’m glad to have John as my service consultant and Autohaus dealership as a place taking care of my car. More

by DJ58_38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Tekien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Suzana Omeragic
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Very accommodating and able to answer questions that were asked. I would return again for a second visit More

by DR.AKHALU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2025

Clean, available loaner cars to those who qualify. Good communication and detailed explanation. Easy to make appointments. More

by CECARROLL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2025

Convenient location and good place to buy and get car serviced. Have been a customer for over 20 years. Responsive management to improve customer service. More

by RAYHAHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gil Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Link
March 20, 2025

Tom, is a great service advisor, he really cares about the customer and makes the process so much more pleasant. My car was fixed and ready in a timely manner! More

by ctabug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

Tom is the BEST service advisor. He genuinely cares about his customers and went above and beyond for us when our care was under his care. More

by RKOTTMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 26, 2025

Perfect every time. Great communication and service. Ryan Mulhern always very helpful and on the top. Paul More

by PLEWANDOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Had a wonderful experience with them in every aspect of my service appointment. Scott R. was exceptional. More

by ADAMWFRIEDBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rosengarden
5.0
This rating includes all reviews, with more weight given to recent reviews.
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