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Autohaus on Edens
Northbrook, IL
3,210 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,210 reviews
December 01, 2024
Service team is personable but be ready to spend a couple grand every time you come in for service. Once the car is out of warranty they find expensive things to fix. Don’t let them replace your wiper blades grand every time you come in for service. Once the car is out of warranty they find expensive things to fix. Don’t let them replace your wiper blades…they broke the wiper arm and tried to charge me for the repair. Ken and Ryan are good guys. Management knows they have an affluent client base that don’t ask questions. CPO and new cars are priced higher than most competitors. More
by MDEMO74
Verified Customer
November 30, 2024
Been going for years. Top notch crew. John kept me informed as to what needed to be done in a timely fashion. No issues to report, just positives. Top notch crew. John kept me informed as to what needed to be done in a timely fashion. No issues to report, just positives. More
by JLTENORE
November 30, 2024
Very good service on my c 300 car Eddie Garcia is the best.thank you best.thank you More
by vlato
Employees Worked With
Other Employees :
Jorge Gomez
November 29, 2024
I am very pleased with Autohaus. Courteous, efficient thorough evaluation of what was needed. I’d give the service an A+ Courteous, efficient thorough evaluation of what was needed. I’d give the service an A+ More
by gandguppie
November 29, 2024
Ken and Eddie are the best! I wouldn't drive 60 minutes each way if they were not part of the great experience! I wouldn't drive 60 minutes each way if they were not part of the great experience! More
by MICHAELTRANKINA
November 29, 2024
John was an excellent communicator. He continually kept me updated and always was professional in any and all dealings I had with the service dept! He continually kept me updated and always was professional in any and all dealings I had with the service dept! More
by HMETZ6681
Employees Worked With
November 26, 2024
Tom Lood is both professional and kind. His explanations are concise to a level of which I’m able to comprehend! A special shout out to Oleg, my sales person, who is always available an His explanations are concise to a level of which I’m able to comprehend! A special shout out to Oleg, my sales person, who is always available and eager to answer and assist with a smile and sense of humor! More
by RNKANNE
November 26, 2024
I love Autohaus on Edens and have been bringing my cars for Service for many years. Special call out to Alejandro, Nancy and Jim the Manager for their excellent customer service and care. Best Holiday wis for Service for many years. Special call out to Alejandro, Nancy and Jim the Manager for their excellent customer service and care. Best Holiday wishes to you all! More
by LADEELUK95
Employees Worked With
Other Employees :
Nancy and Jim the Service Manager
