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Autohaus on Edens
Northbrook, IL
3,118 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,118 reviews
October 19, 2024
Ryan is the best service advisor I have ever worked with. I will always trust him to do the right thing. I will always trust him to do the right thing. More
by PSCHMIDT2612
Verified Customer
October 18, 2024
$240 (the most I've ever paid at Autohaus by a wide margin) for an oil change that took two days and the tech left the extraction port cap off. Price quoted at drop off was $210, at pick up was asked margin) for an oil change that took two days and the tech left the extraction port cap off. Price quoted at drop off was $210, at pick up was asked to pay $280. White glove prices should come with white glove service. Eddie is a nice guy and none of these issues are in his control so I don't fault him. More
by GSCRINE
Employees Worked With
October 17, 2024
They always take quick care of me whenever I drive into service. I have been going to Autohouse for over 50 years. service. I have been going to Autohouse for over 50 years. More
by JPK1
October 17, 2024
Quick easy service. Dedicated staff. Nice waiting area with food and beverage. Service prices are a little high. Dedicated staff. Nice waiting area with food and beverage. Service prices are a little high. More
by Rima
Employees Worked With
October 16, 2024
Helpful, attentive, pleasant. Always willing to do anything to please a customer. A pleasure to work with. Always willing to do anything to please a customer. A pleasure to work with. More
by Larry123
October 16, 2024
I have been going to Autohaus for over 10 years now. They are exceptional in providing a superior customer experience. Tom was extremely helpful and great, as always.. Thanks to Tom, Cindi and the enti They are exceptional in providing a superior customer experience. Tom was extremely helpful and great, as always.. Thanks to Tom, Cindi and the entire group. More
by ZAHIDRANDHAWA
October 15, 2024
The team at Autohaus, especially Alejandro, was courteous and professional. They kept me posted on the status of my car while it was in for service. They were much appreciated. and professional. They kept me posted on the status of my car while it was in for service. They were much appreciated. More
by PETERM5
October 15, 2024
Excellent service by Eddie Garcia I really appreciated to him and great effort to his successful future him and great effort to his successful future More
by ahrahman786@gmail.com
Employees Worked With
October 15, 2024
Oleg was great and the financing process was very smooth. All in all a great experience All in all a great experience More
by TOMDANIS
October 14, 2024
Service is handled very well. Everyone is helpful. Easy to drop car off and get it back. Everyone is helpful. Easy to drop car off and get it back. More
by lewsmailbox
