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Autohaus on Edens

Northbrook, IL

Overview
Employees
Reviews
Vehicles
4.8
3,278 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,278 reviews

April 19, 2025

They have great service from the minute you drive in until you pick up the car. More

by NCOHEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the young woman greater was terrific as well.
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Apr 23, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

April 19, 2025

Matthew and Damian are terrific to work with. The trade-in person was not. I would work with Matthew again without hesitation and refer others to him. And Damian is veey friendly and helpful a More

by Jamie Zorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Ruscitti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Popper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Law
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Galvin
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Apr 23, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our sales department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

April 19, 2025

Best experience EVER buying a car. The team there is top notch. You have a customer for life! More

by PATTY.CHAPPELL23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Ruscitti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Bukowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with our sales department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

April 17, 2025

Carlos Regalado is an absolute trustworthy and friendly salesmen. My husband and I went in to Auto Haus looking for an AMG and Carlos helped us with our decision . He made it effortless and very enjoyable More

by Racquel Contiu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Regalado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with sales department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

April 16, 2025

The entire experience was extremely simple and every single person I worked with was extremely helpful More

by SHOBHA.B.PAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

April 15, 2025

Costumeer service very helpful, patient with Costumers , always ready to help , was happy with my service More

by MAXELAN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Debosko
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Morsy
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

April 15, 2025

My wife has brought my car to Autohaus on Edens several times for service, and we have noticed a recurring and troubling pattern. Each visit, we are presented with a list of repairs labeled as "urgent" or More

by ConcernedMBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Mulhern
1.0
This rating includes all reviews, with more weight given to recent reviews.
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April 13, 2025

This is my 4 th Mercedes. Love this dealership Cindy is always so helpful and of course Ken and Ryan ALWAYS takes care of me More

by ELLENANTMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Galvin, Simin Frazer
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Apr 23, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

April 13, 2025

Purchased a vehicle today. Carlos assisted us from the first online inquiry to the final signature. Would recommend the dealership. More

by isi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Regalado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damien Galvin
Report | Print
April 12, 2025

All the services we requested were done properly and we were able to decline some that we didn't think were necessary. Tom spent adequate time discussing the work to be done. We felt like a valued custom More

by LEE.ZAR
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service department. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

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