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Autohaus on Edens

Northbrook, IL

4.7
3,129 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,129 reviews

January 20, 2024

Excellent customer service was provided and excellent professional expertise so we are very happy to be customers out there More

by BEATOCHKA74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Autohaus on Edens responded

We are incredibly grateful for your feedback and are thrilled to know that you had an excellent experience with our customer service, particularly with Oleg. His professional expertise is a significant asset to our team, and we're glad it contributed to your satisfaction. Warm regards, The Autohaus On Edens Mercedes Benz Team

January 20, 2024

Service was great with staff going above and beyond to ensure my concerns were addressed More

by CLAYFERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

Tom is the best! I can always count on great communication and an excellent service experience. I had a minor issue with my key and Tom stepped in an helped me out so More

by morgan.rosenberg8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

Ryan is always quick and very helpful every time I come in for service. He’s very clear about what my service will entail. More

by GIADIAKAKIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

very polite and professional will see on the return visit . will see how expensive to get a new key. More

by JROAssoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2024

We had a great experience with Autohaus on Eden’s and enjoyed working with Oleg Shmuylovskiy. More

by GMOR1
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2024 -

Autohaus on Edens responded

Thank you for sharing your positive experience at Autohaus on Edens. We are so pleased to hear that you had a great time working with Oleg Shmuylovskiy. It's always our aim to provide enjoyable and satisfactory experiences, and knowing that Oleg contributed significantly to this is truly rewarding. Your feedback is greatly appreciated, and we look forward to the opportunity to serve you again in the future. Warm regards, The Autohaus On Edens Mercedes Benz Team

January 17, 2024

All MB service centers that I experienced, both in IL and Australia are outstanding and Autohaus is not exception. The team her is proactive, courteous and superb communicators. More

by Eugene Byelyakov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Sanchez
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2024

Upon arrival I met with the warm reception. The service advisor knew why I was there. Service was quick and professional 👍 More

by MICHALONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2024

Great customer service . Ryan and Ken are wonderful to work with. I would highly recommend them. More

by L.BERZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2024

Oleg, Jim and Cindi are the best! Cindi goes out of her way to greet her customers! Always professional and helpful! Thank you! More

by NatalieK
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Galvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emal Noor
Jan 20, 2024 -

Autohaus on Edens responded

Thank you Natalie for such a fantastic review! We are thrilled to hear that Oleg, Jim, and Cindi made such a positive impact on your experience with us. Cindi's efforts to go out of her way to greet customers and her consistent professionalism and helpfulness are qualities we deeply value. It's wonderful to know that our team members are delivering the high standard of service we strive for. Thanks again! Warm regards, The Management Team at Autohaus On Edens Mercedes Benz

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