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Autohaus on Edens
Northbrook, IL
3,155 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,155 reviews
November 26, 2024
Tom Lood is both professional and kind. His explanations are concise to a level of which I’m able to comprehend! A special shout out to Oleg, my sales person, who is always available an His explanations are concise to a level of which I’m able to comprehend! A special shout out to Oleg, my sales person, who is always available and eager to answer and assist with a smile and sense of humor! More
by RNKANNE
Verified Customer
November 26, 2024
Good location,knowlegeable service writers,they keep you informed on the status of your vehicle being serviced informed on the status of your vehicle being serviced More
by ORDONEZ48
Employees Worked With
November 26, 2024
I love Autohaus on Edens and have been bringing my cars for Service for many years. Special call out to Alejandro, Nancy and Jim the Manager for their excellent customer service and care. Best Holiday wis for Service for many years. Special call out to Alejandro, Nancy and Jim the Manager for their excellent customer service and care. Best Holiday wishes to you all! More
by LADEELUK95
Employees Worked With
Other Employees :
Nancy and Jim the Service Manager, John Morsy
November 25, 2024
Tom Lood my service consultant was excellent. Kept in touch and advocated on my behalf to be sure I was completely satisfied. The service department is great in general and has been terrific ev Kept in touch and advocated on my behalf to be sure I was completely satisfied. The service department is great in general and has been terrific every time I have brought in my car. More
by AR_MILLER
Employees Worked With
November 25, 2024
I worked primarily with Patrick Law. Prepared, thorough, detail attentive, and friendly. In and out very quickly. Very positive experience. Would highly recommend people to ask for Ke Prepared, thorough, detail attentive, and friendly. In and out very quickly. Very positive experience. Would highly recommend people to ask for Ken. More
by ROBMERRILEES
November 23, 2024
Outstanding customer service and care! Trusted partners in important auto purchase! Warm family feel! Thank you! Trusted partners in important auto purchase! Warm family feel! Thank you! More
by JAYALEANOS
Employees Worked With
Other Employees :
Anderson Quinteros
November 22, 2024
Great team that is very communicative and efficient. My car needs work that was performed perfectly and on time. My car needs work that was performed perfectly and on time. More
by MSOLOW
November 22, 2024
Tom Lood is excellent. Attentive and informative. Great at communications whether by phone or text. I highly recommend Tom and Autohaus on Edens. Attentive and informative. Great at communications whether by phone or text. I highly recommend Tom and Autohaus on Edens. More
by dan_braasch
Employees Worked With
November 22, 2024
Cindi Link is very professional. My cat was done on time. Would definitely recommend Autohaus on Edens. My cat was done on time. Would definitely recommend Autohaus on Edens. More
by NatalieK
