Autohaus on Edens

Good salesman, over long sales management, poor delivery My salesman was helpful and responsive. Takes too long, as at most car dealers, to get a firm, final price. Actual delivery of car was poor. It takes My salesman was helpful and responsive. Takes too long, as at most car dealers, to get a firm, final price. Actual delivery of car was poor. It takes two people to conclude the driver training. The salesman spent time teaching the features of the driving controls a lady then tried to load the Mercedes me app but succeeded with my wife and failed with me. She asked me to return next day, which I did, but she had not heard from the Mercedesme folks, and asked me, rudely in my opinion, to contact them myself. I asked her to train me on the screen controls, which she only did after intervention by my salesman. After doing so, she did try again to reach the mercedesme team; this time successfully signing me up. All in all, good car but felt like work getting set up. Btw, as I was signing title papers , which was good experience, the owner of the dealership dropped in to say hello. [I've known Michael for many years]. He couldn't have been nicer or friendlier. More

Excellent service Everything was done at once in properly. Very pleased with calling me about any issues. I will always come back for your service department. I would Everything was done at once in properly. Very pleased with calling me about any issues. I will always come back for your service department. I would highly recommend your dealership to all my friends and family More

Great service - Tom stayed after hours to make sure I got my car, showed me the repair work that was needed and got me s ride home - Tom stayed after hours to make sure I got my car, showed me the repair work that was needed and got me s ride home More

Service Awesome, efficient, friendly customer service. I was in and out with a loaner in no time. My car was serviced and washed and ready to go by the end of Awesome, efficient, friendly customer service. I was in and out with a loaner in no time. My car was serviced and washed and ready to go by the end of the day. More

Great job Thanks for all, I will back for future. Thanks+++ Thanks for all, I will back for future. Thanks+++ Thanks for all, I will back for future. Thanks++ Thanks for all, I will back for future. Thanks+++ Thanks for all, I will back for future. Thanks+++ Thanks for all, I will back for future. Thanks+++ More

I have 2 awesome service managers! Everybody in the service dept. are great, friendly and helpful but I always bring my cars in when I can work with either Eddie Garcia or Tom Lood. The Everybody in the service dept. are great, friendly and helpful but I always bring my cars in when I can work with either Eddie Garcia or Tom Lood. They make it an easy & pleasent experience to get my cars serviced!!!! More

Excellent service It's always a pleasure to work with Tom Lood. He is professional, polite and friendly. He explains everything that need to be done and answers all q It's always a pleasure to work with Tom Lood. He is professional, polite and friendly. He explains everything that need to be done and answers all questions without getting exasperated by my lack of knowledge regarding cars. If it's imperative to repair something, he will make it clear to me, and other recommendations he will rank in the order of necessity. In accordance with the aforementioned, I feel that he has my car's and my best interest in mind, rather than just making a buck. He understands that I can go elsewhere to get my car maintained, yet offers me good prices and excellent service. More

Outstanding service Nick was absolutely wonderful to deal with. Very thorough from start to to finish. I live in another state and came to purchase this vehicle without h Nick was absolutely wonderful to deal with. Very thorough from start to to finish. I live in another state and came to purchase this vehicle without having seen it personally beforehand. The entire experience couldn’t have been better or gone more smoothly, which I attribute to Nick. More

On Time without issues Service at Autohaus continues to be at the highest level of quality and timeliness. The people are accurate, informative and professional. Would not g Service at Autohaus continues to be at the highest level of quality and timeliness. The people are accurate, informative and professional. Would not go anywhere else. More

Outstanding service Service was performed in a timely manner with no surprises. Tom, my service representative always communicates what is needed and the cost involved. H Service was performed in a timely manner with no surprises. Tom, my service representative always communicates what is needed and the cost involved. He is responsive to our needs. More