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Autohaus on Edens

Northbrook, IL

4.7
3,231 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,231 reviews

November 12, 2018

Great first service! The 10K service that I received from Tom Lood and Autohaus on Edens Mercedes was spectacular. I called prior to the service and left word on the few s More

by Peace of Mind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Autohaus on Edens responded

Hi! We appreciate your 5-star review! We agree with you that Tom is spectacular! Thank you for your business and we hope to see you soon!

November 11, 2018

They keep you mobile with a smile ! Very good service, personal with a sharp eye to detail. Not cheap, but still reasonable for the quality of work delivered. They way they handle your w More

by Bert.tevel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
Nov 15, 2018 -

Autohaus on Edens responded

Hi Bert, Thank you very much for providing great feedback. It seems like Prem is the right guy for the job! We thank you for your patronage and hope to see you again soon!

November 10, 2018

I had a really bad experience and no one cared!!!! When I had the terrible experience that I had, I told many employees about it and the usual reaction was "oh". What a surprise after about 20 years of More

by FSTEIN1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin James, Prem Parikh
Nov 13, 2018 -

Autohaus on Edens responded

Hello – Thank you very much for your 20 years of loyalty. We appreciate you taking the time to voice your concerns. We sincerely apologize if we did not address your issues. We would like the opportunity to rectify the situation. Please feel free to call in and speak with our management team and we will take care of your needs. We look forward to hearing from you!

More
November 10, 2018

Autohaus on Edens Service Center Eddy Garcia and the team provide outstanding service!! They communicate very well and the quality of work is excellent. They also handle any issues More

by Gregory J Silich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Autohaus on Edens responded

Hi Gregory, Thank you very much for taking the time to review our dealer! We are happy to hear that Ed is providing the experience that you deserve. Thank you for your business!

November 09, 2018

Eddie Garcia is tops Eddie knows us and has our best interest in mind. He thinks ahead and ensures our car is operating at it's best. He is proactive which we appreciate. More

by THEBTS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Autohaus on Edens responded

Hello! We appreciate your 5-star review! We agree with you that Eddie is a pleasure to work with. Thank you for your business and we hope to see you soon!

November 09, 2018

Excellent Eddie Garcia is a great, knowledgeable and courteous service advisor. He kept me adised of the work to be done and it was done to my satisfaction More

by PJM4840
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Autohaus on Edens responded

Thank you very much for the great review. We are glad to see that Ed takes great care of you. We appreciate your business and hope to see you again soon.

November 09, 2018

Enjoyed every minute of my time at Autohaus Phillip Gagerman made sure I was comfortable and well informed. He is a real pleasure to do business with. He passed me to finance effortlessly where More

by ronaldncohen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Gagerman, Nahrain Abraham, Mary Costello
Nov 12, 2018 -

Autohaus on Edens responded

Hi Ronald, Thanks for the 5-Star review. We are glad to hear that Philip, Mary, and Nahrain were able to get you taken care of. Thank you for your business!

November 09, 2018

Tom L is always responsive! Excellent and friendly service. Tim and team helped me understand the issues I was experiencing and offered solutions. Appreciate them taking th More

by GAYLE.BRANKIN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Autohaus on Edens responded

Hi Gayle, Thank you very much for taking the time to review our dealer! We are happy to hear that Tom is providing the experience that you deserve. Thank you for your business!

November 09, 2018

Great service It is always easy to have my car serviced at Autohaus. It doesn’t matter if it’s a simple nail in my tire or a regular service, everyone is friendly a More

by MICGESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Autohaus on Edens responded

Hello, We are glad to see that Tom is friendly and helpful. We thank you for your patronage and look forward to serving you in the future!

November 08, 2018

Great People, Great Deals Josh Weil, Rick Patel and Amanda Youkhana made my wife and my experience in purchasing our 2016 E 350 an absolute delight. They all were very profess More

by rcusack1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Patel, Joshua Weil, Amanda Youkhana
Nov 12, 2018 -

Autohaus on Edens responded

Thank you for taking the time to share your experience! We strive to provide the best possible sales experience for our clientele. We thank you for your business and hope you will visit us again soon!

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