
Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great first service! The 10K service that I received from Tom Lood and Autohaus on Edens Mercedes was spectacular. I called prior to the service and left word on the few s The 10K service that I received from Tom Lood and Autohaus on Edens Mercedes was spectacular. I called prior to the service and left word on the few specific items that I wanted covered and that I'd need a car for the day. The team made sure that I was greeted promptly, even though Tom was busy with another customer when I arrived. I received a nice, clean loaner car and Tom followed up during the day via text on the car's status. The car was serviced expertly and washed, including floor mats - thanks! Tom took the time to review with me everything that was covered. Overall, excellent experience! More
They keep you mobile with a smile ! Very good service, personal with a sharp eye to detail. Not cheap, but still reasonable for the quality of work delivered. They way they handle your w Very good service, personal with a sharp eye to detail. Not cheap, but still reasonable for the quality of work delivered. They way they handle your work request and keep you moving is top ! More
I had a really bad experience and no one cared!!!! When I had the terrible experience that I had, I told many employees about it and the usual reaction was "oh". What a surprise after about 20 years of When I had the terrible experience that I had, I told many employees about it and the usual reaction was "oh". What a surprise after about 20 years of everything being great!! More
Autohaus on Edens Service Center Eddy Garcia and the team provide outstanding service!! They communicate very well and the quality of work is excellent. They also handle any issues Eddy Garcia and the team provide outstanding service!! They communicate very well and the quality of work is excellent. They also handle any issues in a customer centric way. More
Eddie Garcia is tops Eddie knows us and has our best interest in mind. He thinks ahead and ensures our car is operating at it's best. He is proactive which we appreciate. Eddie knows us and has our best interest in mind. He thinks ahead and ensures our car is operating at it's best. He is proactive which we appreciate. More
Excellent Eddie Garcia is a great, knowledgeable and courteous service advisor. He kept me adised of the work to be done and it was done to my satisfaction Eddie Garcia is a great, knowledgeable and courteous service advisor. He kept me adised of the work to be done and it was done to my satisfaction More
Enjoyed every minute of my time at Autohaus Phillip Gagerman made sure I was comfortable and well informed. He is a real pleasure to do business with. He passed me to finance effortlessly where Phillip Gagerman made sure I was comfortable and well informed. He is a real pleasure to do business with. He passed me to finance effortlessly where I found Mary Costello very helpful to close our tranaction. Nahrain Abraham explained the features of my new auto clearly, also reminded me she would be available to see me any time to review. More
Tom L is always responsive! Excellent and friendly service. Tim and team helped me understand the issues I was experiencing and offered solutions. Appreciate them taking th Excellent and friendly service. Tim and team helped me understand the issues I was experiencing and offered solutions. Appreciate them taking the time to hear me out. More
Great service It is always easy to have my car serviced at Autohaus. It doesn’t matter if it’s a simple nail in my tire or a regular service, everyone is friendly a It is always easy to have my car serviced at Autohaus. It doesn’t matter if it’s a simple nail in my tire or a regular service, everyone is friendly and helpful. More
Great People, Great Deals Josh Weil, Rick Patel and Amanda Youkhana made my wife and my experience in purchasing our 2016 E 350 an absolute delight. They all were very profess Josh Weil, Rick Patel and Amanda Youkhana made my wife and my experience in purchasing our 2016 E 350 an absolute delight. They all were very professional and friendly and I felt no uncomfortable pressure at any level of the negotiations. The Autohaus price was extremely competitive and I feel that they were extremely fair in all aspects of the transaction. I would highly recommend them without hesitation. More