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Autohaus on Edens

Northbrook, IL

4.7
3,123 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,123 reviews

November 06, 2018

Great experience Service is very professional. Ken Dunaway listens, advises, and follows through with the servicing of my Mercedes Benz. I know that when I bring my v More

by CWB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Autohaus on Edens responded

Thank you for taking the time to share your experience with us. It seems that Ken is giving you the treatment you deserve! Thanks for your patronage.

November 05, 2018

Great service Ken did great job coordinating the service and making sure I got value. He was proactive in identifying issues to resolve and communicating with me. More

by LICASG123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Autohaus on Edens responded

We are very happy to hear that Ken did a great job identifying the issues and communicating! Thank you for the fantastic review and for your patronage!

November 05, 2018

Good job Today I came for show my car after my Tennessee trip (Pigeon Forge) of 1200 miles. Car inspector (Ken Dunaway) met me with pleasure. After 25 minutes, More

by POLETAEV1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Autohaus on Edens responded

Thank you very much for the review. We are glad to hear that Ken had what it takes to get the job done. We hope you enjoyed your trip to Pigeon Forge! Thank you for your business and we hope to see you soon!

November 05, 2018

Amazing service team! Prompt, professional and friendly! Excellent service team. All professional, friendly, prompt and efficient. Wouldn’t go anywhere else ! Too many names to mention but all are excellen More

by LORIANDERSON4444
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Autohaus on Edens responded

Thanks for the kind words Lori! We are glad to hear that Ken takes great care of you. Thank you for your business!

November 05, 2018

Great service, very friendly and helful stuff. I was very satisfied with the service from the beginning till the end. I was able to schedule the appointment in just few minutes. I got my courtesy c More

by wkheatingandcooling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

Autohaus on Edens responded

Thank you very much for letting us know what a great job Ed Garcia did for you! Thank you for your patronage and we hope to see you soon!

November 02, 2018

Best E400 Experience My Halloween experience was truly a Treat!!! My buying experience of my New E400 was very pleasant, professional and personable!!! My sales executiv More

by GASMITH64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Tames
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin James, Amanda Youkhana, Mike Mesic
Nov 05, 2018 -

Autohaus on Edens responded

We are very happy to hear that your car-buying experience was exceptional! Thank you for the kind words regarding our staff. We hope you enjoy your new E400! Thank you for your business!

November 02, 2018

They don't take "no" as an answer, but follow through! We have been dealing with Autohaus since the '70s. We shop around, but their "can do" approach, backed-up by top notch service and attention makes th More

by Al Paas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gioulos, Tony Patel, Mike Mesic
Nov 05, 2018 -

Autohaus on Edens responded

Hi Al, Thank you very much for your continued patronage. We treasure your business over all these years. We are happy to hear that Tony provided the care you deserve! Thanks again!

November 02, 2018

Great experience Had a great experience in this dealership. Tony Patel is very helpful and show and explain us the car very detailed. We are happy with this experience More

by MRSCHEN2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Patel
Nov 05, 2018 -

Autohaus on Edens responded

Hello, We appreciate your 5-star review! We agree with you that Tony is a pleasure to work with. Thank you for your patronage and we hope to see you soon!

November 02, 2018

Great Experience Tony was great to work with, he was both attentive and responsive without being overly aggressive unlike my experience at other dealerships. I had not More

by MP17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Patel
Nov 05, 2018 -

Autohaus on Edens responded

Hello, Thank you very much for taking the time to review our dealer! We are happy to hear that Tony provided the experience that you deserve. Thank you for your business!

November 02, 2018

Great relationship and fair Eddy is a strong people person and knows his business extremely well. This is key to the overall service and our relationship with the dealer. More

by TOMBRYA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

Autohaus on Edens responded

Thank you for taking the time to review our dealer. We couldn't agree more! We appreciate your patronage. Take care and we hope to see you soon!

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