Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Eddie Garcia Eddie help set up work with the body shop and the car was ready when promised. The body shop also did a good job in communicating with me. Eddie help set up work with the body shop and the car was ready when promised. The body shop also did a good job in communicating with me. More
Always satisfied!!! Ed Garcia is my service manager and has never let me down. I trust Ed in every way to keep my car and me happy. Ed Garcia is my service manager and has never let me down. I trust Ed in every way to keep my car and me happy. More
Fabulous Always quick prompt courteous aervice. Tom Lood always goes the extra mile. Answers all my question . Makes sure so am comfortable with my service l Always quick prompt courteous aervice. Tom Lood always goes the extra mile. Answers all my question . Makes sure so am comfortable with my service loaner . More
Excellent Service Tom at auto Haus was beyond remarkable! I’ve never worked with such an amazing employee who kept me informed via texts, emails and calls. So easy and Tom at auto Haus was beyond remarkable! I’ve never worked with such an amazing employee who kept me informed via texts, emails and calls. So easy and pleasant to work with... a for sure one of reason we will stick with Mercedes and auto Hausa! The woman who greeted us was also top notch offerering my teenage kids a cookie and got chocolate... just an overall amazing experience! More
Great first service! The 10K service that I received from Tom Lood and Autohaus on Edens Mercedes was spectacular. I called prior to the service and left word on the few s The 10K service that I received from Tom Lood and Autohaus on Edens Mercedes was spectacular. I called prior to the service and left word on the few specific items that I wanted covered and that I'd need a car for the day. The team made sure that I was greeted promptly, even though Tom was busy with another customer when I arrived. I received a nice, clean loaner car and Tom followed up during the day via text on the car's status. The car was serviced expertly and washed, including floor mats - thanks! Tom took the time to review with me everything that was covered. Overall, excellent experience! More
They keep you mobile with a smile ! Very good service, personal with a sharp eye to detail. Not cheap, but still reasonable for the quality of work delivered. They way they handle your w Very good service, personal with a sharp eye to detail. Not cheap, but still reasonable for the quality of work delivered. They way they handle your work request and keep you moving is top ! More
I had a really bad experience and no one cared!!!! When I had the terrible experience that I had, I told many employees about it and the usual reaction was "oh". What a surprise after about 20 years of When I had the terrible experience that I had, I told many employees about it and the usual reaction was "oh". What a surprise after about 20 years of everything being great!! More
Autohaus on Edens Service Center Eddy Garcia and the team provide outstanding service!! They communicate very well and the quality of work is excellent. They also handle any issues Eddy Garcia and the team provide outstanding service!! They communicate very well and the quality of work is excellent. They also handle any issues in a customer centric way. More
Enjoyed every minute of my time at Autohaus Phillip Gagerman made sure I was comfortable and well informed. He is a real pleasure to do business with. He passed me to finance effortlessly where Phillip Gagerman made sure I was comfortable and well informed. He is a real pleasure to do business with. He passed me to finance effortlessly where I found Mary Costello very helpful to close our tranaction. Nahrain Abraham explained the features of my new auto clearly, also reminded me she would be available to see me any time to review. More
Eddie Garcia is tops Eddie knows us and has our best interest in mind. He thinks ahead and ensures our car is operating at it's best. He is proactive which we appreciate. Eddie knows us and has our best interest in mind. He thinks ahead and ensures our car is operating at it's best. He is proactive which we appreciate. More