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Autohaus on Edens

Northbrook, IL

4.7
3,125 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,125 reviews

November 12, 2018

Eddie Garcia Eddie help set up work with the body shop and the car was ready when promised. The body shop also did a good job in communicating with me. More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
Nov 15, 2018 -

Autohaus on Edens responded

Thanks for the great review! We are happy to see that Eddie and Prem took care of you!

November 12, 2018

Always satisfied!!! Ed Garcia is my service manager and has never let me down. I trust Ed in every way to keep my car and me happy. More

by R-MELTZER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2018 -

Autohaus on Edens responded

Thank you very much for the great review, We are very happy to see that Oleg and Eddie have been taking care of you. Thank you for your business!

November 12, 2018

Fabulous Always quick prompt courteous aervice. Tom Lood always goes the extra mile. Answers all my question . Makes sure so am comfortable with my service l More

by DEWINEPORTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel, Ernie Bonilla
Nov 15, 2018 -

Autohaus on Edens responded

Thank you very much for taking the time to review our dealer. It is very nice to see that Eddie, Tom & Julie made you feel comfortable with the experience!

November 12, 2018

Excellent Service Tom at auto Haus was beyond remarkable! I’ve never worked with such an amazing employee who kept me informed via texts, emails and calls. So easy and More

by LESTRUD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The woman who greeted us (I’m sorry I didn’t catch her name)
Nov 15, 2018 -

Autohaus on Edens responded

Thank you very much for the in-depth review! We always strive to deliver a great experience for all of our clients no matter who it is! We hope your children enjoyed the cookies and chocolate. Thanks for your business!

November 12, 2018

Great first service! The 10K service that I received from Tom Lood and Autohaus on Edens Mercedes was spectacular. I called prior to the service and left word on the few s More

by Peace of Mind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Autohaus on Edens responded

Hi! We appreciate your 5-star review! We agree with you that Tom is spectacular! Thank you for your business and we hope to see you soon!

November 11, 2018

They keep you mobile with a smile ! Very good service, personal with a sharp eye to detail. Not cheap, but still reasonable for the quality of work delivered. They way they handle your w More

by Bert.tevel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
Nov 15, 2018 -

Autohaus on Edens responded

Hi Bert, Thank you very much for providing great feedback. It seems like Prem is the right guy for the job! We thank you for your patronage and hope to see you again soon!

November 10, 2018

I had a really bad experience and no one cared!!!! When I had the terrible experience that I had, I told many employees about it and the usual reaction was "oh". What a surprise after about 20 years of More

by FSTEIN1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin James, Prem Parikh
Nov 13, 2018 -

Autohaus on Edens responded

Hello – Thank you very much for your 20 years of loyalty. We appreciate you taking the time to voice your concerns. We sincerely apologize if we did not address your issues. We would like the opportunity to rectify the situation. Please feel free to call in and speak with our management team and we will take care of your needs. We look forward to hearing from you!

November 10, 2018

Autohaus on Edens Service Center Eddy Garcia and the team provide outstanding service!! They communicate very well and the quality of work is excellent. They also handle any issues More

by Gregory J Silich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Autohaus on Edens responded

Hi Gregory, Thank you very much for taking the time to review our dealer! We are happy to hear that Ed is providing the experience that you deserve. Thank you for your business!

November 09, 2018

Enjoyed every minute of my time at Autohaus Phillip Gagerman made sure I was comfortable and well informed. He is a real pleasure to do business with. He passed me to finance effortlessly where More

by ronaldncohen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Gagerman, Nahrain Abraham, Mary Costello
Nov 12, 2018 -

Autohaus on Edens responded

Hi Ronald, Thanks for the 5-Star review. We are glad to hear that Philip, Mary, and Nahrain were able to get you taken care of. Thank you for your business!

November 09, 2018

Eddie Garcia is tops Eddie knows us and has our best interest in mind. He thinks ahead and ensures our car is operating at it's best. He is proactive which we appreciate. More

by THEBTS
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2018 -

Autohaus on Edens responded

Hello! We appreciate your 5-star review! We agree with you that Eddie is a pleasure to work with. Thank you for your business and we hope to see you soon!

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