Back

Autohaus on Edens

Northbrook, IL

4.7
3,125 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
Contact Dealership

1600 Frontage Rd

Northbrook, IL

60062

Directions

By Type

Showing 3,125 reviews

December 05, 2018

Highly recommend to others. My experience with Autohaus was beyond my expectations. Speciallt my sales associate, Mr. Michael Perez, was very friendly and very helpful in many More

by Helen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Perez
Dec 05, 2018 -

Autohaus on Edens responded

Hi Helen, Thank you very much for taking the time to review our dealer. We appreciate your business and hope to see you again soon!

December 05, 2018

Normal A service Short and sweet.On time and clean with no issues.i took it in early morning and was provided a loaner vehicle.Service was completed as promised and I More

by BOBDINEEN5111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2018 -

Autohaus on Edens responded

Hi Bob, Thank you very much for taking the time to share your service experience with Ken. We are happy to see that it was completed in a timely fashion for you. Thank you for your business!

December 04, 2018

Fantastic! Tom, Kelly and Julie helped me chrck in and out with such ease and friendly service. The loaner was gorgeous. My car was repaired and ready in a timel More

by Nora Guerino
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lori Anderson, Julie Michel, Kelly Davis
Dec 04, 2018 -

Autohaus on Edens responded

Hi Nora, Thank you very much for the great review. It is nice to see the Service Department taking great care of you! We hope to see you soon!

December 04, 2018

sale and service easy and fast. the best service experience ever. very happy to have sales and service at Autohaus on Edens. special thanks to mechanics, who i nev More

by NEVSKY94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Costello, Julie Michel, Ernie Bonilla
Dec 04, 2018 -

Autohaus on Edens responded

Thank you very much for the excellent review! Thank you for your business. We hope to see you soon!

December 04, 2018

Another great service experience at Autohaus Ken returned my call promptly, answered my questions regarding the warning alert in my car and helped schedule an appointment quickly. Ken was great i More

by RSDrake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Autohaus on Edens responded

We are glad to see that Ken addressed all of your questions and serviced you in a timely fashion. Thank you for your patronage!

December 04, 2018

they took care of a real problem and found something else Understood a long term issue that i had since i first got the car and really took care of it without any problem. also discovered a gas line leak w More

by MGRANT6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Gagerman, Kevin Crokin
Dec 04, 2018 -

Autohaus on Edens responded

Thank you very much for taking the time to share your experience. It is great to hear how our service team helped to resolve a long-term issue! Thank you for your patronage.

December 03, 2018

Best Service Ever! Thanks to the amazing team at Autohaus on Edens, especially Prem and Cindi - our car runs like new! The team was very professional and patient. Not on More

by WROBEL.MONTES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Prem Parikh
Dec 04, 2018 -

Autohaus on Edens responded

Thank you very much for taking the time to share your experience. We appreciate the kind words. We thank you for your patronage!

December 03, 2018

Disappointed Unfortunately I am not happy with the service I received during my last appointment. I was treated very badly by the employee, I was lied to, and on t More

by EMMA7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cindi Link
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Davis
Dec 04, 2018 -

Autohaus on Edens responded

Emma, We are very sorry to hear about the difficulties you encountered with our service team and terms on our loaner agreement. Please call and speak with our Client Experience Manager Kevin Crokin so he can field your concerns and issues. We look forward to hearing from you.

December 03, 2018

great It was a very good service appointment , very fast and very professional,. He did a great job to make an updates and explanations about the appointme More

by KROHKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2018 -

Autohaus on Edens responded

Thank you very much for taking the time to review our dealer. We truly appreciate your feedback and your business!

December 03, 2018

Pleasure When you go to business in everybody’s trying to help you make you comfortable and bless you you should be able to appreciate it and that’s what they More

by Gt43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Patel, Adrian Botis
Dec 04, 2018 -

Autohaus on Edens responded

Thank you for the kind words! We appreciate your business and are glad we make you comfortable!

...
295
...