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Autohaus on Edens

Northbrook, IL

4.7
3,125 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,125 reviews

December 12, 2018

Service Ken Dunaway was very helpful and helped me save a lot money on the plugs change in my 2014 GL. The work is always complete from the first go. More

by Fmaqureshi2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2018 -

Autohaus on Edens responded

Thank you very much for the review. We appreciate you taking the time to share your experience with Ken! Thank you for your business!

December 12, 2018

5 stars In and out kind of service! On time, on point, friendly, knowledgeable, easy to deal with, kept me informed from A to Z. Tom was great, I truly appr More

by MYSZKA666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 13, 2018 -

Autohaus on Edens responded

Thank you very much for the great review! We are glad to hear that Tom does a great job keeping you informed and well advised! Thank you for your business!

December 10, 2018

Adrian made the experience great I would recommend to purchase a vehicle at this dealership due to great pricing and negotiating. Salesperson Adrian was absolutely great and actually More

by Mjafri23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Botis
Dec 12, 2018 -

Autohaus on Edens responded

Hello, Thank you for sharing your purchase experience. We are glad to hear that Adrian provided quality customer service. We truly apologize for how long the process took. Thank you for your patience and patronage.

December 09, 2018

Great Experience! This transaction couldn’t have been easier, all thanks to you guys! Would definitely recommend for everyone. Look forward to working with them again i More

by Marcus23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gioulos, Lori Anderson, Nicholas Maniatis, Nahrain Abraham, Michael Perez
Dec 12, 2018 -

Autohaus on Edens responded

Hi Marcus, Thank you very much for taking the time to share your experience. We are glad to see that Michael Perez and Nicholas Maniatis took great care of you. Thank you for your patronage!

December 07, 2018

Car purchase experience Rating was given because all fazes of the process were handled with professional experties .we know the staff from pervious purchases and are very com More

by RONALDB6191
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Patel, Nick Gioulos, Nahrain Abraham, Mary Costello
Dec 12, 2018 -

Autohaus on Edens responded

Hi Ronald, Thank you very much for your review, We appreciate your loyalty and hope to see you again soon!

December 07, 2018

Unbeatable service I had to make unexpected, unscheduled visit to service because drivers side mirror was damaged and left unusable while C300 in parking lot. Cindy an More

by Doc72
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Bonilla
Dec 12, 2018 -

Autohaus on Edens responded

Thank you very much for sharing your experience Doc! We are very happy to hear that Cindy and Ernie were about to work on the fly to get you taken care of. Thank you very much for your patronage.

December 06, 2018

Very helpful Very good service, helpful, explained, called and explained every time when work was done to the car, before and after, I would recommend others, I fe More

by ZAKOMACEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Bonilla
Dec 12, 2018 -

Autohaus on Edens responded

Thank you very much for taking the time to review our dealer. We appreciate your business!

December 06, 2018

Pleasant buying experience Adrian assisted me with the purchase of a 2016 CPO 450 GL. He was professional, personable and very knowledgeable about the vehicle and its features. More

by Eric123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adrian Botis
Dec 12, 2018 -

Autohaus on Edens responded

Hi Eric, Thank you for sharing your experience with Adrian. We are happy that the sales process was quick, seamless and efficient! Thank you for your business!

December 06, 2018

Excellent communication! I bought a used Mercedes from another dealership and this is my first Mercedes. Ernie tanswered all of my questions and treated me so well! Thank you! More

by Dw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Bonilla
Dec 12, 2018 -

Autohaus on Edens responded

We are very happy to hear that Ernie took great care of you! We are excited to service your new Mercedes-Benz. We look forward to seeing you again soon!

December 06, 2018

Outstanding Service as always. The Service Dept. at Autohaus is awesome. Ken Dunaway, my service advisor, is great. He keeps me informed all the way and makes sure I am pleased with More

by BEN.SHAMES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
Dec 12, 2018 -

Autohaus on Edens responded

Hi Ben, Thank you very much for sharing your service experience with Ken! We are glad to hear that he is communicating properly while your vehicle is in service. Thank you for your business!

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