Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,125 reviews
Great people-great work! The facility is easy to find. The people are great. Waiting area is spacious and fully equipped for a stay to relax or do work. The facility is easy to find. The people are great. Waiting area is spacious and fully equipped for a stay to relax or do work. More
good customer service by service adviser Good customer service by the service adviser and very good quality of work. I also like the convenience of having the car picked up from my residence Good customer service by the service adviser and very good quality of work. I also like the convenience of having the car picked up from my residence and delivered when service was completed. More
Standard Service Ed Garcia is a pleasure to work with as he is knowledgeable and most helpful... He is courteous and very efficient and responsive. If I ever get to ma Ed Garcia is a pleasure to work with as he is knowledgeable and most helpful... He is courteous and very efficient and responsive. If I ever get to make a decision to buy a new car Ed will be one reason why I select Autohaus. More
Service is always good but communication could improve. The service is always good and could have been an oversight in that the we’re keeping the car overnight. Would have appreciated a phone call. The service is always good and could have been an oversight in that the we’re keeping the car overnight. Would have appreciated a phone call. More
Best Car Dealer Every visit to Autohaus is better than the last one, and that is really saying something. Ken Dunaway treats me like family. I highly recommend Auto Every visit to Autohaus is better than the last one, and that is really saying something. Ken Dunaway treats me like family. I highly recommend Autohaus. More
Quick service on unexpected tire problem. I came into the dealer with a low pressure tire. It was the same tire that had low pressure recently and I mentioned that. I was promptly greeted at m I came into the dealer with a low pressure tire. It was the same tire that had low pressure recently and I mentioned that. I was promptly greeted at my car and my issue was flagged. Tom clearly explained the problem and need for a new tire. and got me out of the dealership faster than he forecast. More
Ed is fantastic!! I love my MB but the reason I would buy another MB is Ed. He always has a smile on his voice (when I talk to him on the phone) and is a pleasure to de I love my MB but the reason I would buy another MB is Ed. He always has a smile on his voice (when I talk to him on the phone) and is a pleasure to deal with. He always takes time to explain what is being done to the car and is fair in recommending what things should be done right away and what can wait until the next service visit. I have 2 MB that I bought at this dealership. My oldest is 8 years old and is great to have the consistency of having someone like Ed through all these years. More
Great easy service From the moment that I drove my car in to the moment they returned my car they made everything easy as could be. I could not have asked or expected an From the moment that I drove my car in to the moment they returned my car they made everything easy as could be. I could not have asked or expected anything easier. More
outstanding in knowledge, service, and professionalism I left a voice-mail with owner previously but will repeat. Prem and Cindy were great. Everything was easy and the service was wonderful. Both were e I left a voice-mail with owner previously but will repeat. Prem and Cindy were great. Everything was easy and the service was wonderful. Both were extremely knowledgeable and Prem made sure all my concerns were taken care of to my satisfaction and educated me on many topics. . Both Prem and Cindy know their stuff and couldn't be more personable. Hold on to them. Paul Wolf More
B service and paint of the front bumper area of my car Ernie's service is awesome and his assistant is very polite and fast efficient. The car was cleaned very nice and smell great. The only issue I am not Ernie's service is awesome and his assistant is very polite and fast efficient. The car was cleaned very nice and smell great. The only issue I am not happy is the courtesy car tire issue. Upon returning the vehicle, I was informed there was a hole in the tire. I could not collect my memory that I hit any pot hole or hit curb or anything. When I first took the courtesy vehicle, the assistant showed me there was some scratches on the rim of the tire. I took a quick look and signed the paperwork without further inspection. I suspect the tire might be already damaged when some one scratched the rim. But I paid $340 something they charged me for the tire damage. I truly believe it was not from me. But I paid it without further dispute More