Back

Autohaus on Edens

Northbrook, IL

4.7
3,125 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
Contact Dealership

1600 Frontage Rd

Northbrook, IL

60062

Directions

By Type

Showing 3,125 reviews

January 07, 2019

Always a pleasure-- Eddie always makes getting your car serviced a seamless process. Friendly, professional and efficient. The car was ready when he promised. Pleasur More

by DIANE.C.PHILLIPS
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
Jan 10, 2019 -

Autohaus on Edens responded

Hi Diane, Thank you very much for the great review! We are happy to see that our team is providing a seamless process! Thank you for your business.

January 07, 2019

Excellent and quick service I came in with a deflated tire and it was taken care of quickly. Everyone was helpful as always and there was a loaner vehicle available so I could g More

by SHARIHARTMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ernie Bonilla
Jan 10, 2019 -

Autohaus on Edens responded

Hi Shari, Your review is great to hear! Convenience and your schedule are the most important things to us! We appreciate your business!

January 04, 2019

Best service deptartmenr Ken has been my go to person st the Autohaus service department for the past few years. he is by far the best. I am turning in my Mercedes and will mi More

by JENKIMPARK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Autohaus on Edens responded

Hi Jen, Thank you very much for the kind words. Ken is a great advisor so we agree with you there! We are sorry to see you go, please let us know if there is anything we can do to keep you in a Mercedes-Benz! Thank you for your business.

January 04, 2019

Prosfessional timely Service manager outstanding. Knowledgeable competent very helpful in accommodating my schedule. We enjoy dealing with all service people. We More

by DISHKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Autohaus on Edens responded

Thank you very much for sharing your experience with us! We are happy to hear that Eddie is knowledgeable, accommodating and competent. Thank you for your business!

January 04, 2019

Tom Lood always comes through We are now on Mercedes #4, despite not being a family that 'prints money.' The reason we have stuck with this brand is in large part due to the trust More

by vitulawoffice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2019 -

Autohaus on Edens responded

Thank you very much for the great review! It is much appreciated. It is great to see Tom so highly recommended! Thank you for your business!

January 03, 2019

Overall great experience. Extremely satisfied with our salesman Oleg, he was very knowledgeable and helpful. Everyone we came in contact with was very friendly and welcoming. More

by JOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2019 -

Autohaus on Edens responded

Hi Joe, Thank you very much for providing your feedback. We are happy to hear that Oleg was very knowledgeable, friendly and welcoming. All the traits we admire in our staff! Thank you for your patronage!

January 02, 2019

Great buying experience! Staff was very professional and knowledgeable. There was a small dent on the tire cover of my new G Wagon and they replaced it no questions. Easy More

by EDSTER752
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mesic, Adrian Botis
Jan 03, 2019 -

Autohaus on Edens responded

Thank you for the great feedback regarding your experience with our staff! We appreciate your patronage!

January 02, 2019

Great experience The car was delayed because of production issues. Ricky Pena kept in touch about the issues and made several calls on my behalf to try to prioritize t More

by Ryan Vann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Patel, Mike Mesic
Jan 03, 2019 -

Autohaus on Edens responded

Hi Ryan, Thank you for taking the time to share your experience with our dealer and MBUSA. We are glad to hear that Rick and Tony took great care and kept you informed. Thank you for your business!

January 01, 2019

A+ experience Painless experience. Mercedes Mike Perez is passionate and knowledgeable and was a pleasure to deal with. We are thrilled with our new E 450 wagon! More

by VALENTINASMJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Youkhana, Mary Costello, Michael Perez
Jan 03, 2019 -

Autohaus on Edens responded

Hi Valentina, Thank you very much for your review. We are glad to hear that Mike was a pleasure to deal with! Thank you for your patronage!

January 01, 2019

Positive experience Both the sales representative and the finance manager were extremely professional and courteous. The entire leasing arrangement was handled efficient More

by DCHMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Hoegler
Jan 03, 2019 -

Autohaus on Edens responded

Thank you very much for taking the time to review our dealer! We are glad that Oleg made you feel like the valued client that you are! Thank you for your business!

...
288
...