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Autohaus on Edens

Northbrook, IL

4.7
3,125 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,125 reviews

January 14, 2019

Excellent pro-active service The dealer called me to schedule the normal service indicated for the time and miles on my car. Scheduling was easy, timing was convenient for me and More

by ROBERT.S.SPENCER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ernie Bonilla
Feb 13, 2019 -

Autohaus on Edens responded

Hi Robert, Thank you very much for taking the time to provide your feedback. We are glad that you appreciated our proactive outreach! Thank you for your patronage!

January 14, 2019

Great service department My experience with the Autohaus service department was perfect from start to finish. I found the staff to be friendly, professional and helpful and w More

by MARLENESALTZBERG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
Jan 16, 2019 -

Autohaus on Edens responded

Hi Marlene, Thank you for sharing your experience! We truly appreciate your business and hope to see you again soon!

January 14, 2019

Lots of free time but too busy to help. I went to the dealership to have a few recalls addressed. I’m a single mom with a toddler and when I dropped off the car and picked it up the porters More

by DANIELLEX1022
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ernie Bonilla
Jan 25, 2019 -

Autohaus on Edens responded

Hi Danielle, Thank you for providing feedback on your experience. As a policy we do not transfer car seats due to liability. That being said we apologize if no one offered to assist with at least carrying them over to your car for you. We will review this matter with our porter staff immediately and apologize for the inconvenience.

January 14, 2019

Smooth Purchase if Late Model Used S559 While waiting to have a minor repair made on my 2007 S550 by Autohaus excellent service team, I asked “Mercedes Mike” whether he had any late model lo More

by JTT 2015 S550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Gioulos, Prem Parikh, Michael Perez, Adrian Botis
Feb 13, 2019 -

Autohaus on Edens responded

We are very happy that we could meet your needs and provide the vehicle that you were looking for! Thank you for your business!

January 14, 2019

Schedule B inspections Easy to schedule appointment. Loaner was also ready for me. Dropped the car in the morning and it was ready to be picked up by 5PM. More

by MAIL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2019 -

Autohaus on Edens responded

Thank you very much for providing your feedback! We appreciate you taking the time and are happy we made the experience easy and convenient for you. Thank you for your business!

January 12, 2019

Car no ready!! Service good. But came to Autohaus at 4 because car was promised. Car was not ready & didn’t call. Car was ready next day at 3. He did apologize More

by JR6GARLAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh, Ivo Vasilj
Jan 14, 2019 -

Autohaus on Edens responded

We are very sorry to hear about the experience you had. Communication is always paramount for our staff and we can assure the next time around it will be a much-improved experience for you!

January 10, 2019

Great experience Everything handled professionally and efficiently - Eddie always takes great care of our family. Cindi greets ands helps you and makes for a wonderful More

by LIESELJANKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2019 -

Autohaus on Edens responded

Hi Liesel, Thank you very much for sharing your experience with Eddie Garcia and Cindi Link! We appreciate your business!

January 10, 2019

Always so easy to come here for service , This service center is a pleasure, They organized. My loaner was gassed and ready , They paired my phone to the loaner and got out in 5 minutes, More

by KARENRISHDESIGNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2019 -

Autohaus on Edens responded

Hi Karen, Thank you very much for taking the time to share your experience with Ken and Cindi. We are glad to hear that they got you in-and-out in no time! Thanks for your business!

January 10, 2019

Recommend AonE Always helpful and trying to do the right thing. Appreciate the recommendations. Service is straightforward and transparent and accommodating my sched More

by HV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Costello, Prem Parikh
Jan 15, 2019 -

Autohaus on Edens responded

Thank you very much for the fantastic review! We appreciate you taking the time to provide your feedback. Thanks for your patronage!

January 09, 2019

Nick the Salesman did a great job Great price on my s550 sales and services were great ,my salesman nick new the car inside and out . He made the buying experience great More

by DON67
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Maniatis
Jan 14, 2019 -

Autohaus on Edens responded

Hi Don, Thank you very much for sharing your experience with Nick. We truly appreciate your business!

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