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Autohaus on Edens
Northbrook, IL
3,125 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,125 reviews
January 29, 2019
Kevin James was spectular!!! Kevin James/ Don Storm were my sales guys. I Purchased a new AMG, They were on it! Good deal for both of us, complete without issue or delay. Accommod Kevin James/ Don Storm were my sales guys. I Purchased a new AMG, They were on it! Good deal for both of us, complete without issue or delay. Accommodating as I could ask for. Timely and absolute great guys!! This is the 3rd new Benz I have bought from these guys, my 7th Benz as a total, to date the best dealer I have dealt with...highly recommend. WHEN/ IF I PURCHASE ANOTHER I WILL RETURN TO THIS PLACE. More
by DMS1
Verified Customer
January 29, 2019
Precise Excellent service and expedited quickly. Brought in for service A and received a few other items that needed to be addressed. We service 4 cars throug Excellent service and expedited quickly. Brought in for service A and received a few other items that needed to be addressed. We service 4 cars through dunaway, and receive exceptional service and advice More
by EDANTE4
Employees Worked With
January 29, 2019
Eddie is always most accommodating and helpful - the BEST! T Have done business with this company for over 20 years and never have been disappointed - that is why I keep coming back. Like family! Would not go a Have done business with this company for over 20 years and never have been disappointed - that is why I keep coming back. Like family! Would not go anywhere else. More
by HOEGER13
January 29, 2019
The only reason I'd buy another Benz This service center is top notch. The customer service they've provided every single time I've been there is exceptional. The mechanics turned the l This service center is top notch. The customer service they've provided every single time I've been there is exceptional. The mechanics turned the lemon that I bought a couple years ago into a well oiled machine. All the employees that work there make getting your car serviced a pleasant experience. If I buy another Benz in the near future I'll definitely be visiting this place to get it serviced. More
by MARIUSZM-C
Employees Worked With
January 28, 2019
Service 2 day wait for a pretty basic service call. My car was very dirty when I picked it up, after spending $1900, a car wash would’ve been nice! 2 day wait for a pretty basic service call. My car was very dirty when I picked it up, after spending $1900, a car wash would’ve been nice! More
by JCO2481
Employees Worked With
January 26, 2019
Autohaus review This was our second time dealing with this dealership. Very pleasant and accommodating. Ricky Pena was great! Dealership aims to please. Did deal This was our second time dealing with this dealership. Very pleasant and accommodating. Ricky Pena was great! Dealership aims to please. Did deal very quickly. More
by ROSALIND
January 26, 2019
Excellent sales delivery process! I was working with several M-B dealerships across the state trying to find what we wanted and the right price. Michael did an excellent job working w I was working with several M-B dealerships across the state trying to find what we wanted and the right price. Michael did an excellent job working with us to find the right vehicle and making the deal work. Traveled 3 hours to buy from Michael and Autohaus on Edens versus our local dealership which is 30 minutes away. The sales delivery process was excellent - less than 45 minutes from arrival at dealership to out the door and driving home. Overall, well worth the drive to buy from Autohaus on Edens and Michael. More
by COOPER_7
Employees Worked With
Amanda Youkhana, Mike Mesic, Michael Perez
January 24, 2019
Love this place I love autohaus because they are always well staffed with people who are friendly and eager to help me. They even scrapped all the ice off my car bef I love autohaus because they are always well staffed with people who are friendly and eager to help me. They even scrapped all the ice off my car before I drove home. More
by SONIA.COHEN
Employees Worked With
Other Employees :
Omar came out on his own and scrapped all the ice of my car......what a joy!, Julie Michel
January 24, 2019
Ernie Bonilla was great! He was polite, prompt and communicated with me in real time throughout the entire length of service which was about one week. The mechanic also ident He was polite, prompt and communicated with me in real time throughout the entire length of service which was about one week. The mechanic also identified and took care of the additional items. I was also set up with a nice loaner car. More
by akomlenac
Employees Worked With
Julie Michel, Ernie Bonilla
January 23, 2019
Chicago I drive out from Chicago to go to Autohaus because their service and sales is superior to all of the other Mercedes dealers. Having been to other dea I drive out from Chicago to go to Autohaus because their service and sales is superior to all of the other Mercedes dealers. Having been to other dealers I can make this statement and stand by it over many years!! More
by AFP1837
Employees Worked With
