Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,125 reviews
Cindi did a great job helping me get a tow and a loaner on a verytough weather day. She was friendly and through. A great employee. Thanks!!!! get a tow and a loaner on a verytough weather day. She was friendly and through. A great employee. Thanks!!!! More
great responsiveness and service Tom is the best service provider i know; everything is explained well, my time is never wasted, and he manages expectations well. I would recommend hi Tom is the best service provider i know; everything is explained well, my time is never wasted, and he manages expectations well. I would recommend him to anyone i know More
new tires Ordered news set of tires not in stock. They arrived in a day. Eddie Garcia took care of me in his excellent and attentive way as always. Ordered news set of tires not in stock. They arrived in a day. Eddie Garcia took care of me in his excellent and attentive way as always. More
pleasant and helpful nice environment and knowledgeable people ; Oleg Shmuylovskiy had been working a few hours with me to "get a point" on my decision - to make a right nice environment and knowledgeable people ; Oleg Shmuylovskiy had been working a few hours with me to "get a point" on my decision - to make a right upgrade of my car! More
Exceptional Servixe Manager I always feel honored when I receive service with Prem and the service team. They got me in and out in a jiffy. That to me is worth a mention I always feel honored when I receive service with Prem and the service team. They got me in and out in a jiffy. That to me is worth a mention More
Tom Lood is a Rock Star Tom is the entire reason I use you to do service. He is simply the very best in customer service. He is timely, professional, fun, sincere, helpful, t Tom is the entire reason I use you to do service. He is simply the very best in customer service. He is timely, professional, fun, sincere, helpful, thorough and smart. Tom gets me in and out of the door quickly so I can get on with my day. He covers everything well, and when he calls for updates it is always clear, helpful and detailed. Even if I get bad news - like more service needed - Tom makes is so much less painful! I cannot over state how lucky you are to have Tom. I trust him with my car completely and know he has my interests at heart. Tom always goes the extra mile and takes such pride in doing an A+ job! Ann Carey More
Good customer service too much money for service Good service but terrible inflated charges ; feel am being taken advantage of since have no choice but to go to a dealership to get service not availa Good service but terrible inflated charges ; feel am being taken advantage of since have no choice but to go to a dealership to get service not available anywhere else because of the sophisticated cars . More
Very professional The follow-up was great. Ricky Pena was easy to deal with, helpful and polite. I appreciate the way they work with the customer. Thank you! The follow-up was great. Ricky Pena was easy to deal with, helpful and polite. I appreciate the way they work with the customer. Thank you! More
Great and friendly service , especially given short notice and the Chicago weather. The greeting upon arrival and the updates from the service advisor were great. I had a new , especially given short notice and the Chicago weather. The greeting upon arrival and the updates from the service advisor were great. I had a new battery and was out the door in under 2 hours. Also, Kerry, whop came and jumped my battery was great too. More
Routine maintenance As always, Autohaus did a great job and was most accommodating. My car was in for routine service during the recent "polar vortex". My service advis As always, Autohaus did a great job and was most accommodating. My car was in for routine service during the recent "polar vortex". My service advisor told me to text him before I came to pick up my car and they would pull it up front and warm it up before I arrived. When I got there, it was warm and toasty and even my seats had been warmed. More