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Autohaus on Edens

Northbrook, IL

4.7
3,125 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,125 reviews

February 12, 2019

Very helpful The service was excellent. It was done quickly and the service staff made the process simple. I wish was there was more snacks in the waiting area and More

by JIGNAPATEL0728
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
Feb 12, 2019 -

Autohaus on Edens responded

Thank you very much for the great review! We appreciate you taking the time to share your experience. Thank you for your business!

February 12, 2019

Excellent I Never been disappointed with the quality of work from the moment I dropped the car to picked up. It is always prompt and professional! More

by INSEINO222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip Gagerman, Prem Parikh
Feb 12, 2019 -

Autohaus on Edens responded

Thank you for the 5-Star review! We truly appreciate your feedback and business!

February 11, 2019

consistently great Always happy to bring my leased 2017 Mercedes GLA 250 into the service department at Autohaus. We receive prompt service, Prem is professional and cor More

by snoh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amazing!, Prem Parikh
Feb 12, 2019 -

Autohaus on Edens responded

Hi Sharon, Thank you for taking the time to provide your feedback! We are happy to hear that Prem takes great care of you!

February 11, 2019

Great experience I've purchased vehicles from and serviced at vehicles Autohaus for more that 17 years. Once again I had an outstanding experience purchasing a new ve More

by CARGUY19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Maniatis, Amanda Youkhana, Mary Costello
Feb 12, 2019 -

Autohaus on Edens responded

Thank you very much for your loyalty. It is truly appreciated, We look forward to serving you for many years to come. Thank you for your patronage!

February 11, 2019

Service Great experience as always , loaner car was readily available and all the new features were explained, everyone was was very friendly and helpful . Pr More

by IRENEKRICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Prem Parikh
Feb 12, 2019 -

Autohaus on Edens responded

Hi Irene, Thank you for taking the time to share your experience with Prem! We are happy to see that he took great care of you. Thank you for your patronage!

February 11, 2019

The Best dealership around Everyone at Autohaus is very helpful and care about their clients.They treat everyone like it was there own parents.I would never have any other deale More

by GLENN.AGREST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julie Michel
Feb 12, 2019 -

Autohaus on Edens responded

Hi Glenn, Thank you for your 5-Star review. We are happy to see that Eddie, Cindi, and Julie took great care of you! Thank you for your business!

February 11, 2019

Always a great experience! Autohaus provides the type of personal experience and care that one should expect from a Mercedes dealership. Unlike some other service centers, if t More

by ChicagoDriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Autohaus on Edens responded

We appreciate your 5-star review! We are happy to hear that we were able to resolve your issue. Thank you for your business and we hope to see you soon!

February 11, 2019

Excellent in all respects as usual. Every step of the process was easy and made me feel welcomed and recognized as a valued customer. Ken listened to my needs and made appropriate recom More

by JNSPANGLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Autohaus on Edens responded

Hi Jeff, Thank you for providing your feedback. We are glad to see that Ken gave you the care you deserve! Thank you for your business!

February 10, 2019

Service Experience My car made a screeching noise when reversing while braking, so I scheduled an appointment and took it in. Tom was very kind, and the service was comp More

by JUSTINKWON9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2019 -

Autohaus on Edens responded

Hi Justin, Thank you for your great review, We are happy to hear that Tom communicated with you and got your vehicle back in a timely fashion. Thank you for your patronage!

February 08, 2019

Great Experience! From the first moment I walked into this dealership I felt comfortable and appreciated as a prospective client. Everyone has been friendly and my sal More

by LINDAGOLDSTEIN38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Perez
Feb 12, 2019 -

Autohaus on Edens responded

Hi Linda, We are happy to hear that you love your new car and had a great experience! We look forward to seeing you again soon. Thank you for your patronage.

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