Autohaus on Edens
Northbrook, IL
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Fabulous experience, start to finish! From the very first outreach Autohaus was excellent! Detailed response, very competitive pricing with no haggling, positive attitude from everyone - From the very first outreach Autohaus was excellent! Detailed response, very competitive pricing with no haggling, positive attitude from everyone - sales, service, financing, training, management! More
Enjoyable It was a pleasure to work with Michael Korey beginning with my telephone conversation with him a few days before visiting Autohaus to driving home in It was a pleasure to work with Michael Korey beginning with my telephone conversation with him a few days before visiting Autohaus to driving home in my new car. Michael was knowledgeable about the product he was selling as well as about my 12 year old Mercedes. Other Autohaus staff including Mike Mesic, Financial Manager, and others who prepared the car for purchase, were warm and accommodating. The "Special Instruction" is a wonderful feature offered by Autohaus. I have not yet had the opportunity to meet any staff person(s) responsible for giving the "Special Instruction" as I opted to postpone it and schedule it for the near future. More
Prem is awsome your service and crew of staff are great. On time , great repairs, great service, prompt, courteous, I'll be back as soon as possible, looking forward your service and crew of staff are great. On time , great repairs, great service, prompt, courteous, I'll be back as soon as possible, looking forward to my next visit. ---ed c More
Not impressed with service experience A service that was supposed to be rather quick turned into a 2 day ordeal because the service department overbooked. This was for a part that was bro A service that was supposed to be rather quick turned into a 2 day ordeal because the service department overbooked. This was for a part that was broken when I bought the car!! More
MB purchase experience in Autohaus We truly had good experience with Tony Patel. Tony is very knowledgeable and pleasant to work with. He was willing to answer our questions/emails and We truly had good experience with Tony Patel. Tony is very knowledgeable and pleasant to work with. He was willing to answer our questions/emails and price match with competitors pricing. We will continue to shop with Autohaus in future provided - 1. We would like Autohaus to have a better pricing strategy, which will avoid customers like us finding out deals outside and price matching 2. Pre-paid maintenance we purchased supposed to save 30%. It turned out to be a savings of 78 dollars, which is a shame for you and me. Though I did not buy from your competitor, they have sent me a coupon for 15% off of the first service, which is more than the great prepaid deal we received (78 dollars). Forgot to mention about the commendable support of the service team. I was able to get a software update done in one visit. Technician stayed late to accommodate my request. I was bit hesitant to go for a service visit in two days after purchasing a new vehicle but decided to stop by (took 2 weeks to make the decision) and it was worthwhile. More
not a first time nice service ,car was presented in easy comprehensive way price color fair trade value Philip was with us all the way till finance and future s nice service ,car was presented in easy comprehensive way price color fair trade value Philip was with us all the way till finance and future services were finalized More
My E-350 Great experience with Tom Lood at Autohaus on Edens as always! Tom is my personal guy to to for service visits. He is a pleasure to deal with and co Great experience with Tom Lood at Autohaus on Edens as always! Tom is my personal guy to to for service visits. He is a pleasure to deal with and communicates any issues and status perfectly. Chuck More
Easy maintenance vist Eddie Garcia is always a pleasure to deal with and makes everything seamless when I bring in my car for service. Julie was also very cheerful and effi Eddie Garcia is always a pleasure to deal with and makes everything seamless when I bring in my car for service. Julie was also very cheerful and efficient. More
Quick and Easy I went in to buy a new car and had already spoken to Ricky through email. Everything was quick and easy and even though I discovered a small issue wit I went in to buy a new car and had already spoken to Ricky through email. Everything was quick and easy and even though I discovered a small issue with the car Ricky went out of his way to ensure it was fixed free of charge. More
Purchase of CLA 250 Nick is great to work with. He is trustworthy and honest. This goes a long way with a purchase such as this one. He did not pressure us but went out o Nick is great to work with. He is trustworthy and honest. This goes a long way with a purchase such as this one. He did not pressure us but went out of his way to find the car we wanted. More