Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Autohaus on Edens
Northbrook, IL
3,129 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,129 reviews
May 22, 2019
Found the problem and corrected it efficiently They have always been able to meet my schedule and corrected the issue. My representative in the service department, Ken, is a pleasure to deal with!! They have always been able to meet my schedule and corrected the issue. My representative in the service department, Ken, is a pleasure to deal with!! More
by JUDY1807
Verified Customer
May 16, 2019
Fast, smart, and complete. Tom handled everything. Well done. The service department found the rattle. They returned the car the next day. We had a new loaner for the day. Tom handled everything. Well done. The service department found the rattle. They returned the car the next day. We had a new loaner for the day. More
by dangooze
May 16, 2019
Poor Service - NOT like other Mercedes dealerships The service person Tom Lood was rude and dismissive and unresponsive. I have been a loyal Mercedes customer for years. The Mercedes standard of serv The service person Tom Lood was rude and dismissive and unresponsive. I have been a loyal Mercedes customer for years. The Mercedes standard of service was not honored at all. More
by Hakeem523!
Employees Worked With
May 16, 2019
Great service. I pretty much walked in and asked for a multi-point inspection done on my car. Eddie Garcia was simply great. He took care of me and addressed all con I pretty much walked in and asked for a multi-point inspection done on my car. Eddie Garcia was simply great. He took care of me and addressed all concerns/questions that I had. More
by TUANTRAN0
Employees Worked With
May 14, 2019
Excellent car buying experience! Tony Patel was fabulous and made our car buying experience, typically not something we look forward to, wonderful. We were in and out, from test drive Tony Patel was fabulous and made our car buying experience, typically not something we look forward to, wonderful. We were in and out, from test drive to negotiations in record time with a great price and an amazing car! More
by LIZSCOTTEVAN
Employees Worked With
Tony Patel
May 14, 2019
Love My New Mercedes! I can’t say enough about my awesome experience at Autohaus on Edens! Nick Gioulos, Ricky Pena, Mike Mesic, and Amanda are a great team. They were ext I can’t say enough about my awesome experience at Autohaus on Edens! Nick Gioulos, Ricky Pena, Mike Mesic, and Amanda are a great team. They were extremely helpful with the entire process. We are loyal customers of Nick, and wouldn’t purchase our Mercedes anywhere else. Excellent quality of service here! More
by LAD1723
May 11, 2019
Customer Service I called regarding a GLE350 from a different state, they made the process easy and simple. Very comfortable to work with. Adrian, Amanda and Mike went I called regarding a GLE350 from a different state, they made the process easy and simple. Very comfortable to work with. Adrian, Amanda and Mike went above and beyond. Keep up the Good Job... Will be coming back for the AMG GT63.. Thank you, Rich More
by RichB
Employees Worked With
Amanda Youkhana, Mike Mesic, Adrian Botis
May 11, 2019
great service again at Autohaus As always, Ken Dunaway did an excellent job as the service liaison for me at Autohaus. He kept me up to date on what was happening and when things wo As always, Ken Dunaway did an excellent job as the service liaison for me at Autohaus. He kept me up to date on what was happening and when things would be completed. More
by RSDrake
Employees Worked With
May 09, 2019
Perfect service from Eddie per usual I hit a pothole and blew out my tire. Eddie got the tire and rim replaced and also accomplished a recall service in less than a day and was effectivel I hit a pothole and blew out my tire. Eddie got the tire and rim replaced and also accomplished a recall service in less than a day and was effectively communicating through the process. Perfect service from all perspectives. More
by THOMASEONEILL
Employees Worked With
May 07, 2019
Great experience purchasing my dream car! I found my 2016 Porsche Macan S after searching for a long time and all over the country. I found the car close to home and I couldn't be happier. Adr I found my 2016 Porsche Macan S after searching for a long time and all over the country. I found the car close to home and I couldn't be happier. Adrian was polite and wasn't pushy. We even found out we are almost neighbors! The purchase went smoothly and they had the car ready and cleaned (w/ full tank of gas) on the day I bought. Car is absolutely beautiful and couldn't be more happier. Thanks Autohaus on Edens! More
by MACANDY
Employees Worked With
Mike Mesic, Adrian Botis
