Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Autohaus on Edens
Northbrook, IL
3,125 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,125 reviews
May 30, 2024
Tom Lood always takes care of us and the service there is amazing! Even when we don't have an appointment they take care of urgent matters in a very efficient and professional way. amazing! Even when we don't have an appointment they take care of urgent matters in a very efficient and professional way. More
by Deimile
Verified CustomerEmployees Worked With
May 29, 2024
Tom was extremely attentive and managed the service process very professionally. Very timely and effective process very professionally. Very timely and effective More
by BRUCE54
May 28, 2024
Tom Lood greeted me warmly, and expedited my service as quickly as possible. I needed new tires. Thanks to the warranty on previous tires it only cost me an alignment. I had my car back in a couple days. T quickly as possible. I needed new tires. Thanks to the warranty on previous tires it only cost me an alignment. I had my car back in a couple days. Thanks Tom. More
by dan_braasch
Employees Worked With
May 27, 2024
Ed Garcia is terrific to deal with. He is the main reason we continue to deal with Autohaus. He is the main reason we continue to deal with Autohaus. More
by Alerner
Employees Worked With
May 27, 2024
Professional and informative communication. Clear price structure and delivery time. Possibility of having free access to car rental or Uber service are great plus. Clear price structure and delivery time. Possibility of having free access to car rental or Uber service are great plus. More
by PAWEL.MARCINIAK
Employees Worked With
May 26, 2024
I had a really good experience at Autohaus. Ryan was fantastic and was consistent with updating me on my vehicle. I will definitely be coming back again. Ryan was fantastic and was consistent with updating me on my vehicle. I will definitely be coming back again. More
by slavimiluchev
May 25, 2024
Tom Lood provided excellent service. Great communication about the status of the vehicle, very responsive, and excellent knowledge of the vehicle shown by responding to detailed service Great communication about the status of the vehicle, very responsive, and excellent knowledge of the vehicle shown by responding to detailed service questions. More
by katy5
Employees Worked With
May 25, 2024
Excellent service department with very competent personnel. Good communication for all of the work being done. personnel. Good communication for all of the work being done. More
by EMSIEGEL13
Employees Worked With
May 24, 2024
Everything was great. ...efficient was speedy! Jorge couldn't have been nicer, and took care of everything. ...efficient was speedy! Jorge couldn't have been nicer, and took care of everything. More
by CAROLMSWANK
Employees Worked With
May 23, 2024
We continue to get our cars from Autohaus because of the Service Center and especially Eddie Garcia. the Service Center and especially Eddie Garcia. More
by ANDREALEDERMANCOTTON
