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Autohaus on Edens
Northbrook, IL
3,125 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,125 reviews
September 03, 2024
I have used this dealership service department for many years. Ken for about 10-12 years. They are great: responsive, trustworthy, great service. years. Ken for about 10-12 years. They are great: responsive, trustworthy, great service. More
by FLOYD.MANDELL
Verified Customer
September 03, 2024
Ryan has been amazing! Service department is fabulous I would highly recommend to anyone who asks Service department is fabulous I would highly recommend to anyone who asks More
by CAROLMACK529
Employees Worked With
September 02, 2024
Some of the employees are outstanding, but few are not that good, will not follow through on what they say, they will that good, will not follow through on what they say, they will More
by qaiserjamal
Employees Worked With
Other Employees :
Brandon Martinez
August 31, 2024
Friendly, accomidating, no more words to fill this out maybe mext time this can be done maybe mext time this can be done More
by PSILVER22
August 31, 2024
I have had experience with a few luxury car dealerships, but Autohaus on Edens has exceeded the service received elsewhere and has exceeded my expectations. Eddie Garcia is exceptional in his concern fo but Autohaus on Edens has exceeded the service received elsewhere and has exceeded my expectations. Eddie Garcia is exceptional in his concern for the customer's needs. I had a complex issue with my new E450, Eddie made sure every possible "fix" was attempted. This process took a few months. Eddie made sure I was made aware of progress every step of the way. Cindy has been great, too...helping me understand the features on the car. She has tons of patience (I have few tech skills ), and always has gone out of her way to make sure I receive great service when I just stop in for a question or wash. Nancy welcomes me when I stop in and also makes me feel like I'm a very important customer. All the guys who have helped with one thing or another have made me feel so welcome. Each one should be commended for representing Autohaus on Edens so well. Debbie More
by DEBBIEATLAS
Employees Worked With
August 30, 2024
John Morsy is a consummate professional. . He excels in outstanding customer service. John always keeps me updated on the status of my car, which is greatly appreciated. He always takes the . He excels in outstanding customer service. John always keeps me updated on the status of my car, which is greatly appreciated. He always takes the time to understand my concerns. Autohaus is fortunate to have him. More
by WADDIS
August 30, 2024
Efficient, on time. Thorough reports, upfront pricing xxx xxx xxx xxxxccc cddd e f g Thorough reports, upfront pricing xxx xxx xxx xxxxccc cddd e f g More
by SGAUD
Employees Worked With
August 29, 2024
Great experience! Everyone was very helpful and John was great with keeping me up to date on my vehicle's progress. Everyone was very helpful and John was great with keeping me up to date on my vehicle's progress. More
by WALKSRW
Employees Worked With
August 29, 2024
Ryan is our guy. He's always very honest, forthright and explains the situation clearly. He's always very honest, forthright and explains the situation clearly. More
by DDBOB52
