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Autohaus on Edens
Northbrook, IL
3,125 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,125 reviews
Verified Customer
October 04, 2024
Rob Debosko, Damien Galvin, Patrick Law, and Ricky Pena were a great team in finding a new car that met my specifications. Very professional team! were a great team in finding a new car that met my specifications. Very professional team! More
by ZAHNISER0
October 02, 2024
We had a glitch in completing a wire transfer in purchasing the car but it got resolved. purchasing the car but it got resolved. More
by WILLIE.DUNLAP
October 02, 2024
Worked with Alejandro for my initial visits once I got my EQS. Great Service overall. I have a couple of outstanding items but have not got any follow up back since i've raised the question to him. EQS. Great Service overall. I have a couple of outstanding items but have not got any follow up back since i've raised the question to him. More
by RadoN
October 01, 2024
Better service than the previous time I was at the dealership. Big improvement . Thank you dealership. Big improvement . Thank you More
by meganlshaffer
Employees Worked With
October 01, 2024
I would rather not write reviews - I am happy to provide ratings. Do not ask me to write reviews in the future. Thank you ratings. Do not ask me to write reviews in the future. Thank you More
by MARCIAKADELMAN
October 01, 2024
Cindi is the best! Extremely professional and nice! Service department works like a clock! Highly recommended. Extremely professional and nice! Service department works like a clock! Highly recommended. More
by NatalieK
September 30, 2024
Very professional, timely, clean environment, very nice waiting area and courteous. I have been going to this locations for a number of years. i also like their loaner and shuttle services waiting area and courteous. I have been going to this locations for a number of years. i also like their loaner and shuttle services More
by DEBUBAGCHI504
Employees Worked With
September 30, 2024
Dropped car off at 8:30 for simple Service B. Was adamant that I needed my car back by 4:00. At 12 I was called saying I needed new wiper blades and tire balancing. Again, I stated to do it ONL Was adamant that I needed my car back by 4:00. At 12 I was called saying I needed new wiper blades and tire balancing. Again, I stated to do it ONLY if it could be done by 4. At 5:30 after a huge work inconvenience on my part, I was called to say the car was ready and dealer closed at 6. I went in the next morning at 9:30 to pick up and pay. It took over 20 minutes to get the car because despite being told it was “ready” only at that time was it sent to be washed and brought around. The annoying thing is I made a reservation ahead of time and they certainly didn’t seem to have the time for me. I thought I was being helpful by not requesting a loaner vehicle, but I will request one going forward. More
by starshak
Employees Worked With
