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Autohaus on Edens
Northbrook, IL
3,521 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,521 reviews
July 15, 2026
Ed Garcia is perhaps the best service executive in any luxury car dealership. I can’t find any flaws in how he coordinates the entire experience during a service call. luxury car dealership. I can’t find any flaws in how he coordinates the entire experience during a service call. More
by VIMAL.BAHUGUNA
Verified Customer
July 14, 2026
Good service. Will return in the future for sure. Polite follow up on work estimates. Will return in the future for sure. Polite follow up on work estimates. More
by nishagandhi
July 14, 2026
Simple clean transaction. Quick assessment of my trade and a fair deal was completed. Thanks. Quick assessment of my trade and a fair deal was completed. Thanks. More
by MFOLEY6
July 14, 2026
Great service with friendly, engaged staff that are there to meet your needs whether it be for car today or in the future. to meet your needs whether it be for car today or in the future. More
by DBOTSET
July 13, 2026
Great service. Friendly people, outstanding cars. Ryan always greets me with a smile.never a oroblem Friendly people, outstanding cars. Ryan always greets me with a smile.never a oroblem More
by SANFORDBARR
Employees Worked With
July 13, 2026
Autohaus on Edens has always been great. Everyone in the service department is pleasant and professional. Everyone in the service department is pleasant and professional. More
by DONNACHRISTIE
July 09, 2026
I want to start off by saying Tom is amazing. The issue I have is the fact that I was without my car (even though I had a loaner) for over a week. Tom did all he could to make it right for me, The issue I have is the fact that I was without my car (even though I had a loaner) for over a week. Tom did all he could to make it right for me, and at the end of the day all was fixed. I am worried about the long term health of my car as it seems like either the AC or some technical issue with the software always has issues. More
by SAUMILSHETH23
July 06, 2026
My visit there went very smoothly. I liked they kept me in the loop with updates on the progress of the repairs. I liked they kept me in the loop with updates on the progress of the repairs. More
by TSPRECKMAN
Employees Worked With
July 06, 2026
The service and sales people are knowledgeable. If an employee is not fully versed on a topic, he or she will politely pause the discussion in order to speak with other employees to learn how to r If an employee is not fully versed on a topic, he or she will politely pause the discussion in order to speak with other employees to learn how to remedy, and explain to me, the current situation. When I have had concern regarding some technical or procedural matter, my service contact or sales person, has satisfied me with a reasonable answer. Autohaus has provided me with the best service of any dealer that I have used over several decades. More
by PSG0
