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Autohaus on Edens

Northbrook, IL

Overview
Employees
Reviews
Vehicles
4.8
3,275 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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1600 Frontage Rd

Northbrook, IL

60062

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Showing 3,275 reviews

June 16, 2025

My service appointment with Tom Lood went perfectly. Job was done right and car was clean and ready when promised. More

by MUDCARGT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 15, 2025

Great personalities. Amazing staff. Carlos was great! Walked away happy!!! I am so grateful. 10/10! More

by Rwalker827
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Regalado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with sales. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

June 14, 2025

They had a car that I wanted and helped me buy it. I was pleased. More

by DKOCH2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Law
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Regalado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 16, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with sales. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

June 13, 2025

Very professional thorough and proactive. Service professionals were first class and attentive. Very positive experience More

by BRUCE54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with sales. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

June 13, 2025

Overall a great experience. Most of the work was done via text. Car was ready when I arrived and I was in and out quickly. More

by TRAVIS.CHAVOUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oleg Shmuylovskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Law
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

June 12, 2025

They provide excellent customer service and attention to detail. I appreciated the fast and efficient service. More

by FREE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fabian Jaimes
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Jun 16, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

June 12, 2025

missed taking my GLS out of maintenance mode, I had to drive back to get this fix, and missed my work - Also car was washed even after a few reminders were not performed Please note I love people at More

by MalahatQureshi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindi Link
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 11, 2025

They do a great job with service. Helpful service personnel and good at communication. Speed of service is excellent. More

by D. Solomon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Mulhern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Autohaus on Edens responded

Thank you so much for taking the time to complete our survey! We're thrilled to hear that you had a positive experience with service. Your feedback means a lot to us and helps us continue to improve. We appreciate your support and are committed to providing the best possible experience for all of our customers. If you have any further suggestions or comments, feel free to share them with us. Thanks again for your valuable input!

June 09, 2025

Prompt and thorough service with excellent communication by Tom Lood. I shouldn’t be too surprised that a 5 year-old car needed more than Service A and that it all cost quite a few bucks. It was also very h More

by GORENBERG.K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lood
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 09, 2025

I have nothing negative to say about John Morsy—he has been very helpful and understanding throughout the process. However, I would not feel comfortable recommending the dealership at this time. My car More

by jolart
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Morsy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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