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Autohaus on Edens
Northbrook, IL
3,231 Reviews
At our dealership, you’ll always find a full selection of new Mercedes-Benz models to choose from, including popular options from the Mercedes-Benz C-Class, Mercedes-Benz E-Class, and Mercedes-Benz GLA models. Also check out our certified pre-owned Mercedes-Benz vehicles for great offers on pre-owned luxury cars. When you’re ready to take the next step, our finance staff will be standing by to provide pressure-free financing and leasing options for you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 3,231 reviews
May 07, 2025
Ken and the service team took the time to understand the usage history and future needs of the car and made reasonable maintenance recommendations accordingly. Great experience. usage history and future needs of the car and made reasonable maintenance recommendations accordingly. Great experience. More
by ESDUBROW1
Verified Customer
May 05, 2025
If you are looking for great customer service and friendly faces then Autohaus on Edens is the place for you. I was in a car accident and my car was totaled. Within 7 days Carlos, Ricky, Patrick, and friendly faces then Autohaus on Edens is the place for you. I was in a car accident and my car was totaled. Within 7 days Carlos, Ricky, Patrick, and Alan had me in a newer and better car. They worked hard with me and was very patient with the insurance company to get me into the car I wanted. Carols checked on me every day to make sure I was ok and he kept me updated daily. He turned my tears into a smile. They are a great group of people over there. Mercedes... it's the best or nothing. More
by Angela Doby
May 05, 2025
We really were treated very well, the negotiation was very transparent & pleasant. We wanted to “buy local” and were very happy we did. very transparent & pleasant. We wanted to “buy local” and were very happy we did. More
by LLLANDSMAN
May 04, 2025
Derek B. was a pleasure to work with throughout the entire process. He also is very knowledgeable about various car models including the technology advance was a pleasure to work with throughout the entire process. He also is very knowledgeable about various car models including the technology advances pertaining to dashboard and drivetrain. The process of signing for the vehicle was smooth and efficient. I am looking forward to my future vehicle at this dealership. More
by SARORADOPC
April 29, 2025
The service department is excellent here at this dealership. Eddie Garcia is a tremendously, friendly and helpful service advisor. They handled my loaner quickly and everything was very efficient dealership. Eddie Garcia is a tremendously, friendly and helpful service advisor. They handled my loaner quickly and everything was very efficient More
by russcole2323
Employees Worked With
April 27, 2025
Trustworthy and very helpful in all aspects of purchasing a new car. I highly recommend them. a new car. I highly recommend them. More
by STUARTRICH1641
Employees Worked With
April 26, 2025
Both Ken D and Tom L are great at their jobs, offering most excellent service and much appreciated that they met competition on rear tires. most excellent service and much appreciated that they met competition on rear tires. More
by BLIEBERMAN428
April 24, 2025
Treated me with respect and kindness. Made the entire purchasing process as smooth as possible. Did not try to jerk me around, very fair pricing. Made the entire purchasing process as smooth as possible. Did not try to jerk me around, very fair pricing. More
by KIYANNA.WILLIAMS
Employees Worked With
April 22, 2025
I continue to be impressed with the consultative process Ryan leads with each time I am there. He makes me aware of the work that needs to be done - and explains why, as well. Further, the work is don Ryan leads with each time I am there. He makes me aware of the work that needs to be done - and explains why, as well. Further, the work is done within a prescribed amount of time! More
by DENNIS.REMKE
