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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,100 Reviews

2,100 Reviews of Autohaus BMW - Service Center

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November 22, 2024

Service department always performs in an outstanding manner. I appreciate Patti professional approach to the task at hand. More

by Mr. T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! Our staff always enjoys reading reviews such as the one you left us! Patti would appreciate this more than you know!!! We are thrilled you had a great experience with us and hope to see you again. Please let us know if there is anything else you need!

November 21, 2024

Service over and above what was expected! Both by my writer(Zinaida) and one of the service managers(Chris). More

by Furch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Autohaus BMW responded

Thank you so much for the 5 - star review! We are happy to be of service and look forward to the next time, take care!

November 21, 2024

Great service. The staff is very helpful and efficient. Patti has been a huge help, and always makes sure I am taken care of! More

by Jack Carswell
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Autohaus BMW responded

Thanks for the review! We are thrilled that you had a great experience with us and look forward to serving you again.

November 21, 2024

Autohaus always strives to meet their customers' expectations. I unfailing have a wonderful and stress-free experience at Autohouse.Thanks to Britney and Jame. They are thorough and very knowledgeab More

by MPinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James-Service
Nov 21, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate you taking the out to do a review. If there's anything else we can help you with feel free to contact us here at Autohaus.

November 21, 2024

Brittany is great. She makes the whole experience easy and enjoyable. I actually look forward to having my vehicle serviced just to say hello to her. She is a huge plus More

by dawnsturmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Autohaus BMW responded

Thank you for the fantastic review Dawn! We loved being of service to you and hope we can assist you again soon.

November 21, 2024

Brittany was phenomenal! Great communication, great knowledge and very friendly. I was confident she would guide me in the right direction. I highly recommend their service d More

by tbarnett570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We are happy that Brittany impressed you in this way. We are very lucky to have her at Autohaus. Take care and see you next time!

November 20, 2024

I was in a complete jam. Wife in hospital at Barnes. Nail in tire. Brittney was amazing. Take care of her. More

by MICHAEL.MANNION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

Nov 21, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

November 20, 2024

Excellent customer service and prompt updates during the service process. All questions were promptly and thoroughly answered. More

by DarrellQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

Nov 21, 2024 -

Autohaus BMW responded

Dear Darrell, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

November 20, 2024

Great service. Wait area is very pleasant. Staff are courteous and knowledgeable. Overall a very positive experience More

by Nbkyf666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

Nov 21, 2024 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

November 20, 2024

All staff goes above and beyond from the sales team to the service team they all give great customer service. They strive to make everything right for the customer. More

by KATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

Nov 21, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

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