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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,100 Reviews

2,100 Reviews of Autohaus BMW - Service Center

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December 08, 2024

Brittany is always exceptionally professional and courteous when we visit. Her follow up is thorough and she is one of the main reasons we continue to return to AutoHaus. More

by Karen Z.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Autohaus BMW responded

Thank you for the review! We're extremely happy that you had a positive experience, and we're grateful for your feedback.

December 08, 2024

Brittany is very helpful and communicates well. Best advisor to work with at Autohaus BMW More

by BimmerFan93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

December 07, 2024

Scheduled service due to a recall. Everything went well, no long wait and no drama. More

by Stew14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2024 -

Autohaus BMW responded

Thanks for your review! We're extremely happy that you had a positive experience, and we're grateful for your feedback.

December 06, 2024

Nothing but great customer service from the time I scheduled my appointment. They Instantly greeted me from the time I pulled up until I pulled off the lot. Everyone was very nice and very understandi More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug
Dec 06, 2024 -

Autohaus BMW responded

Thank you for the review! We are please to know about your positive experiences with us. We are grateful to have such a positive staff. Thank you for choosing Autohaus!

December 06, 2024

This dealership is in a great location, their service department is excellent, and the staff is always extremely helpful. More

by s_scire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We're extremely happy that you had a positive experience, and we're grateful for your feedback.

December 06, 2024

Autohaus is great. Service is good, service advisors are wonderful, and work is on time. More

by J_buhlinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Autohaus BMW responded

Thanks form the review! We are thrilled that you had a great experience with us and look forward to serving you again.

December 06, 2024

Brittany Weiss is one of the best service advisors that I’ve ever worked with. My car had several repair that needed to be made including a new windshield that had to be ordered. She went above and beyond More

by alexrperez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jens Petermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Autohaus BMW responded

Thank you so much for the 5 - star review! We are happy to be of service and look forward to the next time, take care!

Dec 06, 2024 -

Autohaus BMW responded

Thank you for your review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus!

December 06, 2024

Never a bad experience from purchasing to service of multiple cars from Autohaus! Brittany Weiss is great! More

by Matt French
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Autohaus BMW responded

Thanks form the review! We are thrilled that you had a great experience with us and look forward to serving you again.

December 06, 2024

I've been working with Patti for the last 10 years. ..she is the absolute best, and the reason my wife and I keep buying BMW's!!!! The upkeep is costly, but Patti makes it worth every penny!!!!! More

by james seldin
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Autohaus BMW responded

Thanks for the 5 - star review! We are thrilled to heat that you had a seamless experience with us. We really appreciate you being a customer and helping to share your feedback . We're here for you anytime !

December 06, 2024

Patti always takes great care of my car - I've purchased four 3 series BMWs from this dealership (since 1986) and consistently had them serviced here. She takes the time to understand my car and my needs a More

by TomB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! Our staff always enjoys reading reviews such as the one you left us! Patti would appreciate this more than you know!!! We are thrilled you had a great experience with us and hope to see you again. Please let us know if there is anything else you need!

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