Autohaus BMW - Service Center

Had an appointment for weeks to drop off. When I arrived, I was told it might be 2 days before it was ready because I was dropping it off. I asked how long if I wait, so I lied and said I wou When I arrived, I was told it might be 2 days before it was ready because I was dropping it off. I asked how long if I wait, so I lied and said I would wait. It was ready in less than 2 hours. Of course, you tried to upswell me when I picked it up - to the tune of more than $5k! BMW dealerships are the worst. More

My advisor Brittany was super awesome☺️! She kept me up to date with the service step by step. I’d prefer her as my advisor for every visit! She kept me up to date with the service step by step. I’d prefer her as my advisor for every visit! More

Friendly service, super cool facility, very accommodating to customers needs. Clean. Approachable staff. We were able to keep a loaner car for as long as our car was in the shop. So nice. to customers needs. Clean. Approachable staff. We were able to keep a loaner car for as long as our car was in the shop. So nice. More

Kyle Roland who is very tentative and Quick to return my phone call. He was thorough and professional and went out of his way to take care of a problem. First time I’ve been to your dealership and I will re phone call. He was thorough and professional and went out of his way to take care of a problem. First time I’ve been to your dealership and I will return because of him. And your waiting room is lovely clean and I enjoyed my snack while waiting. Thank you. Will tell everyone to come to your place and thanks to Mr. Rowland for taking care such good care of us. More

Communication and service always very strong. Over delivered Brought car in and no hassle and it was completed ahead of early delivery. Over delivered Brought car in and no hassle and it was completed ahead of early delivery. More

Brought car in re car fob issue 3-7. "Service' contact person was Brittany. There were 3 issues to be addressed. 1.) warning indicator as tho I was about to hit something as the car wo "Service' contact person was Brittany. There were 3 issues to be addressed. 1.) warning indicator as tho I was about to hit something as the car would come to a stop, 2.) Car's alarm went off while car was parked in the garage,3.) fob would not open car doors. When I returned I was told 1.) we hear that a lot, something obscuring the sensor, 2.) we show that's happened 10-12 times NOT WHILE SITTING IN THE GARAGE, 3.) the tech didn't have any problem w/ the fob WITH NO EXPLANATION (repeatedly). These fine folks did offer to replace my 20000 miles tires w/ $1500 of new. So believe all these 5 star reviews if you like! More

They went above and beyond what I expected. Very professional and upfront the entire process. Very professional and upfront the entire process. More

I always receive great service when I take my SUV in for maintenance and/or repairs. From scheduling the appointment to visiting the service center on appointment day, the process is always a smooth one. Ch maintenance and/or repairs. From scheduling the appointment to visiting the service center on appointment day, the process is always a smooth one. Chris Clem is my service advisor of choice. But, I've had a relatively good experience with others too. More

Staff was prompt and friendly. Everyone made me feel very welcomed. Establishment is also very clean. Everyone made me feel very welcomed. Establishment is also very clean. More

Chris Clem and Nick Markovic provide top notch service and transparency in all my interactions with them. and transparency in all my interactions with them. More