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Autohaus BMW - Service Center

St. Louis, MO

4.8
2,218 Reviews

2,218 Reviews of Autohaus BMW - Service Center

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March 13, 2025

Outstanding store! Great personnel, friendly and knowledgeable service staff, - Awesome communication throughout the service experience. I would highly recommend this More

by Nels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We strive to be as prompt and accommodating as possible, and our team is one of the best!

March 13, 2025

Great service. Made it easy. My personal helper was terrific. Thank you for making it so easy More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with Patti! We appreciate the great review and look forward to working with you again.

March 12, 2025

Great service and reasonable price for new tires Brittney was pleasant to work with thank you More

by Waltherlawfirm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

March 11, 2025

Kept the car for a week and still the service was incomplete. Have to bring in again for a reset and hate having to drive it on hanley. More

by varun.dhara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patti Kupfer
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2025

It took over a week to get a tire for my BMW. They told me the damaged tire was covered under a road hazard warranty and later told me it wasn't. More

by dmoellenhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Clem
2.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Trey has always provided excellent service before, during and after my appointments at Autohaus BMW. His attention to detail and his communication skills are outstanding as are the technicians that perform More

by Dick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are happy that Trey impressed you in this way. We are very lucky to have him at Autohaus BMW. Take care and see you next time!

March 07, 2025

Professional , courteous , expert and reliable service . Provide a free Loaner car Very good communication including a video recording More

by Dpemg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with Patti. We appreciate the great review and look forward to working with you again.

March 07, 2025

The service department and sales team are outstanding! I recently had my car in for service. Trey was extremely accommodating and professional. I highly recommend! More

by jandrews918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Starnes
Mar 07, 2025 -

Autohaus BMW responded

Thank you for the 5 - star review! We are happy that Trey impressed you in this way. We are very lucky to have him at Autohaus BMW. Take care and see you next time!

March 06, 2025

Great service and facility where I can get real work done while I am waiting and especially the rep that I work with that can explain car repairs in language that I understand. More

by kjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Autohaus BMW responded

Thanks for the 5 - star review! We couldn't be happier that Chris provided you with great service. He is a real asset, and we are lucky to have him on the Autohaus service team Please come back to visit us anytime!

March 06, 2025

This dealership has ALWAYS taken exceptional care of my vehicle and our relationship. I highly recommend to anyone getting service or making a purchase. More

by lizvallihall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Starnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know

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