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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,101 Reviews

2,101 Reviews of Autohaus BMW - Service Center

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June 14, 2023

My service experience was excellent for a warranty replacement part. I was given a loaner to drive and was provided status updates throughout the process. The video walkthrough prior to picking up the More

by Stephen B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Chris! We appreciate the opportunity to serve you!

June 14, 2023

Received great service while taking my vehicle to Autohaus for an oil service. Easy to schedule an appointment on Autohaus' website. More

by rjmarx1s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you!

June 14, 2023

The service is spot on! The experience is what one would expect from a first class BMW dealership. More

by naegelchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Cherry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit! We appreciate you choosing Autohaus!

June 14, 2023

Great communication during the repair process. Professional and effective repair work. Highly competent and courteous repair shop More

by pauledd200200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the nice review and recommendation regarding your BMW Service visit. We appreciate the opportunity to serve you:)

June 14, 2023

Superb experience beginning at drop off, service advisor consult, waiting room, tech video, check out, car wash through driving away. More

by Delighted
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you!

June 14, 2023

The service department is very reliable. Work is done on time and done well. I can always pop in for my tires to be checked when the light goes on in cold weather. More

by kreichbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with us! We appreciate the opportunity to serve you!

June 13, 2023

Did not review the items I asked them to review upon initial inspection. Car problem still persists after almost $600 of parts and service fees. More

by numsevenfive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Buie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2023 -

Autohaus BMW responded

Hello, We sent a message privately on 6/19/23 asking, could you please elaborate or let us know your name so that we can look up your service records? We would like to look at what happened and see if we can do anything to help correct the situation. If you would prefer, please contact our Service Director, Todd Feuerhaken, at 314-727-8870. Hopefully you will reach out, if not already. Thank you.

June 09, 2023

Prompt service, friendly team, keep me updated throughout. They make it easy to schedule and complete a service visit. More

by chrisdfinley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit! We appreciate you choosing Autohaus!

June 08, 2023

Good, efficient service. Friendly service people and keeping appointments as well. Clean and well equipped waiting area. More

by Stranen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit! We appreciate you choosing Autohaus!

June 02, 2023

Autohaus BMW service area is client centered. I find that they are attentive with their customer service, transparent with their work, and go above and beyond to resolve any issues. As soon as yo More

by Robert Mabbitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Brittany! We appreciate the opportunity to serve you!

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