Back

Autohaus BMW - Service Center

St. Louis, MO

4.7
2,101 Reviews

2,101 Reviews of Autohaus BMW - Service Center

Sort by
June 21, 2023

It was painless and friendly. No issues except for waiting to be contacted to discuss the vehicle like the mechanic said in the video. More

by marcialgray23
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the review and we appreciate you letting us know about the delays you experienced. We are constantly working on improving our communication skills and systems.

June 21, 2023

Service was exceptional I only wish autohaus had Saturday hours and my advisor Brittany Weiss took good care of me I would recommend autohaus for service More

by evon36
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the 5-star review and recommendation for your BMW Service visit. It is good to know that some folks would like Saturday hours, we are thinking about it:)

June 20, 2023

Not only have we purchased here with excellent service, but we maintain all 3 of our BMWs with Chris in the service department. The people are phenomenal and the facilities top notch. I would send any here More

by Hmccord
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for your nice review and recommendation regarding your BMW Service visit! We appreciate the opportunity to take care of all your BMW Service needs;)

June 16, 2023

Chris in the service department was very nice. I always have a great experience at this dealership. More

by Erikaevans123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Chris! We appreciate the opportunity to serve you!

June 16, 2023

Appointment, drop off and pick up for our service was quick and easy! Thank you! More

by Jelika
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the nice review and recommendation regarding your BMW Service visit!

June 15, 2023

Patti is a 10 for your company When you make a service appointment they’re on it they make sure that you are satisfied the time. Also, if you need a vehicle you all supply one thank you very much. Also, P More

by Maurice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Markovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shye he was a valet now he’s inside. you have another 10 at your company? Andy I worked with him a couple times, and he is also a 10.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Patti! We appreciate the opportunity to serve you!

June 15, 2023

My experience was awesome. Fast, efficient and courteous. I highly recommend this facility for all your BMW needs More

by Keelasha1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Brittany! We appreciate the opportunity to serve you!

June 15, 2023

Brittey Wiess is asset to autohaus! Great Job shes a keeper for you dealership, yes More

by Stlwoodman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit with Brittany! We appreciate the opportunity to serve you!

June 14, 2023

I brought my vehicle in for a repair under warranty. The repair appears to have been well performed and the vehicle was kept clean and was courtesy washed after the repair. My only comment would be that More

by siebert.lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the review and recommendation regarding your BMW Service visit with us. We understand and appreciate your patience as the service apparently took much longer than you expected. Your time is valuable and we strive not to let that happen with proper communication. Thank you for being so kind about it:)

June 14, 2023

Great service, Patty always takes care of me and makes sure everything is taken care of. More

by Kurtzb4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Autohaus BMW responded

Thank you for the great review and recommendation regarding your BMW Service visit! We appreciate you choosing Autohaus!

...
35
...