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Autohaus BMW - Service Center

St. Louis, MO

4.7
2,047 Reviews

2,047 Reviews of Autohaus BMW - Service Center

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November 21, 2024

Brittany was phenomenal! Great communication, great knowledge and very friendly. I was confident she would guide me in the right direction. I highly recommend their service d More

by tbarnett570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Mares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We are happy that Brittany impressed you in this way. We are very lucky to have her at Autohaus. Take care and see you next time!

November 21, 2024

Service over and above what was expected! Both by my writer(Zinaida) and one of the service managers(Chris). More

by Furch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Clem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Autohaus BMW responded

Thank you so much for the 5 - star review! We are happy to be of service and look forward to the next time, take care!

November 21, 2024

Brittany is great. She makes the whole experience easy and enjoyable. I actually look forward to having my vehicle serviced just to say hello to her. She is a huge plus More

by dawnsturmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marquis Mischeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Autohaus BMW responded

Thank you for the fantastic review Dawn! We loved being of service to you and hope we can assist you again soon.

November 20, 2024

I was in a complete jam. Wife in hospital at Barnes. Nail in tire. Brittney was amazing. Take care of her. More

by MICHAEL.MANNION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Autohaus BMW responded

Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again.

Nov 21, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

November 20, 2024

Excellent customer service and prompt updates during the service process. All questions were promptly and thoroughly answered. More

by DarrellQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

Nov 21, 2024 -

Autohaus BMW responded

Dear Darrell, we appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

November 20, 2024

All staff goes above and beyond from the sales team to the service team they all give great customer service. They strive to make everything right for the customer. More

by KATHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Buie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Terrazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

Nov 21, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

November 20, 2024

Great service. Wait area is very pleasant. Staff are courteous and knowledgeable. Overall a very positive experience More

by Nbkyf666
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Feuerhaken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

Nov 21, 2024 -

Autohaus BMW responded

Thank you for the review! We appreciate you taking the time to let us know about your experience! If there's anything else we can help you with, please let us know.

November 19, 2024

Easy to schedule. Helpful service people. I like the summary videos by the maintenance tech. More

by Rehstl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Kupfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Feuerhaken
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Autohaus BMW responded

Thanks form the review! We are thrilled that you had a great experience with us and look forward to serving you again.

November 19, 2024

It’s been a year and some change since I’ve had my BMW X1. Great staff. Very professional. Haven’t had any issues thus far with this dealership. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zinaida Bajramovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Autohaus BMW responded

Thanks for the review! We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

November 15, 2024

Frustrated that the pricing shown did not include labor. Labor almost double my ticket. Understand labor is always going to be a charge but it would have been nice to know upfront. More

by Jhowex5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patti Kupfer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Autohaus BMW responded

We appreciate you sharing your experience with us and would love to get inn touch with you about how we can make it even better next time! Please get in touch with us here at Autohaus service. you may contact Chris Clem service manager 314-727-8870